IELTS Writing Task 1 — one question, 2 band-scored answers

IELTS Writing Task 1 question

You recently bought a jacket, but when you got home, you discovered it was
damaged. When you took it back to the store, you were told that merchandise
cannot be returned.


Write a letter to the store manager. In your letter:
• describe the problem with the jacket.
• explain what happened when you tried to return it.
• say what you would like the manager to do.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Model answers to this question (Bands 5.5–6.5)

The same prompt answered by different students at different levels. Compare them to see exactly what earns — or costs — a band.

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