Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 17 · 2026-11-11

IELTS Writing Task 1 question

You have bought some clothing online and are not satisfied with your purchase.

Write a letter to the company that you bought the clothing from. In your email:

• give details of the purchase
• describe the problem
• explain why you need a replacement urgently

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Hello Sir,

I hope this letter finds you well, I am writing this letter to give you a review from the recent purchase i did from your store trends.

I bought a black leather jacket worth 4999/-from your vijaynagar branch when reached home and showed it to parents i saw the right side pocket was torned from inside and there's a small crack on the lower back of the jacket.This is unacceptable especially consedering the price i paid for the product.

I would really appreciate if you would arrange a replacement of this jacket as i would be travelling by day after tomorrow over there its very cold so i need my jacket by tomorrow in ay due case. I had specially purchased this merchandise for this trip and i don't wanna wait too long for the replacement.

I kindlly request you to send me a new jacket at my address tommorrow which is already mentioned on my bill.

Thanking you

Abhishek

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three required points: you identify the jacket and its price and purchase location, describe the torn pocket and crack, and explain that you need it for a cold-weather trip. The urgency is clear in “by day after tomorrow” and “I need my jacket by tomorrow.” The request for a replacement is also explicit. Some details, however, are not fully clear or developed: “when reached home” does not explain precisely when or how the damage was discovered, and “over there” leaves the destination vague. The opening calls this a “review,” although the purpose is to make a complaint and request a remedy. A more direct, consistently formal purpose and a little more precise explanation would strengthen the letter.

Coherence and Cohesion: Band 6.5

The letter has a generally logical sequence: purchase details and defects come first, followed by the reason for urgency and the requested action. Separate paragraphs help distinguish these points, and phrases such as “especially considering the price” connect the complaint to your dissatisfaction. However, some sentences contain several ideas joined without clear punctuation, particularly the sentence beginning “I would really appreciate if…”. This makes the travel reason and deadline harder to follow. The reference in “over there” is also unclear, and the closing “Thanking you” feels abrupt. Use clearer sentence boundaries and more precise linking and referencing to make the progression smoother and less mechanical.

Lexical Resource: Band 5.5

You use enough vocabulary to communicate the main complaint, including “black leather jacket,” “right side pocket,” “small crack,” “replacement,” and “merchandise.” Some choices are imprecise or unnatural for a formal complaint: “give you a review” does not accurately describe the purpose, while “in any due case” and “over there” are unclear. There are also noticeable spelling errors, including “consedering,” “kindlly,” and “tommorrow,” which reduce the accuracy and polish of the message. Aim for precise complaint-related expressions and check spelling carefully. More natural collocations would help you express the problem and requested remedy with greater control.

Grammatical Range and Accuracy: Band 5.5

You attempt both simple and more extended sentence forms, and the main message remains understandable. However, some sentence structures and punctuation are faulty. For example, “I hope this letter finds you well, I am writing…” joins two complete clauses with only a comma, and “when reached home and showed it to parents” lacks a clear subject and articles. In “I would really appreciate if you would arrange,” the construction needs “it” after “appreciate.” Capitalisation is inconsistent, as in “i,” and the final request also needs clearer sentence punctuation. These errors do not prevent the reader from understanding the complaint, but more accurate clause construction and sentence boundaries are needed for stronger control.

See this exact question answered at other band scores. The same prompt compared across bands.

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