Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · IELTS Predictions Nov 2026 · 2026-11-11

IELTS Writing Task 1 question

You take the number 24 bus from Northfield to the city centre several times a week. Recently, you have found it difficult to plan your journeys because you cannot rely on the service. You decide to write to the bus company to explain your concerns and ask it to improve the service.

Write a letter to the bus company. In your letter

• explain why you use this bus service
• describe the problems you have experienced with it
• suggest what changes the company could make to improve the service

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

I am writing to express my dissatisfaction with the bus services recently. I usually use the bus number 24 for daily commute.

I use this bus to reach my workplace on time. It is convenient for me as it arrives and stops near my society. As a result, I can reach my destination early.

However, I have been facing some problems since last monday. The bus is unreliable and incovenient for me because it does not come regularly and sometimes, miss the stop. Consequently, I cannot reach and finish my work on time. In addition, nowadays the bus is not cleaned properly, so it could be difficult for me to make my journey comfortable and enjoyable.

I think the company should take some steps to reduce these issues. Firstly, company should make the bus services reliable and affordable for people, so they can trust on public transport and feel safe to use it. Secondly, they can also incraese cleaning staffs and make an individual journey better.

It would be grateful if you could resove this problem as soon as possble.

Yours faithfully,

Khushbu Patel

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three points and maintains a clear, appropriate purpose: you explain that you take the bus to reach your workplace, describe irregular arrivals, missed stops and poor cleanliness, and request improvements. The reasons for using the service are relevant, especially its proximity to your home and workplace. The problems are also clear, but the suggested changes are less fully developed: “make the bus services reliable” and “increase cleaning staff” would be stronger with specific actions, such as publishing a timetable or introducing regular cleaning checks. The request to make services “affordable” is not clearly linked to the problems described. More precise, supported proposals would make the response more complete.

Coherence and Cohesion: Band 7.0

The letter is organised in a clear sequence: purpose, reasons for using the bus, problems, proposed changes and a closing request. Paragraphing helps the reader follow these stages, and linking expressions such as “However,” “Consequently,” “In addition” and “Firstly” make relationships between ideas clear. The progression is generally logical, though the suggestions paragraph would benefit from a more direct connection between each problem and its solution. For example, explain how a more reliable timetable would address missed or irregular buses, then connect cleaning staff to the cleanliness concern. Some transitions feel formulaic, but they do not prevent the message from being easy to follow.

Lexical Resource: Band 5.5

You use enough topic-related vocabulary to communicate the main concerns, including “unreliable,” “does not come regularly,” “miss the stop” and “cleaned properly.” There is some useful variety in describing the impact, such as “reach my workplace on time” and “comfortable and enjoyable.” However, several spelling errors and awkward word combinations reduce precision: “incovenient,” “incraese,” “resove” and “possble” are misspelled, while “trust on public transport” is not a natural collocation. Phrases such as “bus services” and “individual journey” are also vague or unnatural in context. Proofreading and choosing more idiomatic expressions would make the letter sound more assured and professional.

Grammatical Range and Accuracy: Band 5.5

The response includes both simple sentences and some longer structures, including a reason clause (“because it does not come regularly”) and a result clause (“so they can trust…”). Most ideas remain understandable, but some grammatical errors persist. For example, “sometimes, miss the stop” lacks a clear subject and has incorrect punctuation; “company should” needs an article or possessive determiner; and “It would be grateful if you could…” uses the wrong subject construction. There are also inconsistencies in sentence control, such as the comma after “sometimes.” Aim to check subjects, articles and conditional request forms, while continuing to use a mix of sentence structures.

See this exact question answered at other band scores. The same prompt compared across bands.

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