Band 6.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 6.0 · IELTS Predictions Nov 2026 · 2026-11-11
IELTS Writing Task 1 question
You take the number 24 bus from Northfield to the city centre several times a week. Recently, you have found it difficult to plan your journeys because you cannot rely on the service. You decide to write to the bus company to explain your concerns and ask it to improve the service.
Write a letter to the bus company. In your letter
- explain why you use this bus service
- describe the problems you have experienced with it
- suggest what changes the company could make to improve the service
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 6.0)
Dear sir,
I would like to draw your kind attention on the issue of bus service. Basically, I am a college student and I have to attend classes after alternative day. I take 24 number bus from Northfield to the city centre but from some days I found hindrance to plan journey and I cannot rely on the service.
Firstly, I have experienced delay on timing which directly affects to my study Because I am not able to reach unversity on time. In addition, the service of 24 bus is very minimum only four buses come throughout the day and there is no other public transportation available here.
To resolve this issue, I am suggesting you to extend service and number of buses so that everyone can reach at their destination on time. It is very serious matter which requires immediate redressal,
An acknowledgement of the issue would be really appreciated.I can be contacted at 1234.
Regards
Devinder singh.
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 6.5 |
| Coherence and Cohesion | 6.5 |
| Lexical Resource | 5.5 |
| Grammatical Range and Accuracy | 5.5 |
| Overall | 6.0 |
Task Achievement / Task Response: Band 6.5
You address all three points: you explain that you are a college student travelling to classes, report delays and infrequent buses, and request more frequent service. The practical impact is clear in “I am not able to reach university on time,” and the request for an acknowledgement gives the letter a clear purpose. However, some details are less fully developed than others: explain more specifically how often buses are late or how long you wait, and clarify the timetable problem behind “only four buses come throughout the day.” The suggestion to increase the number of buses is relevant, but you could also propose a reliable schedule or service updates. These additions would make the concerns and requested improvements more fully supported.
Coherence and Cohesion: Band 6.5
The letter follows a sensible overall sequence: you introduce your reason for writing, describe the service problems, and then suggest a remedy. “Firstly” and “In addition” help signal the two problems, while “To resolve this issue” marks the move to your request. The reader can follow the main message without difficulty. Some connections are nevertheless mechanical, and the first paragraph combines background and the central complaint in a long sequence. Separate the purpose of using the bus from the problems, then give the proposed changes their own paragraph. Also use clearer links between the limited number of buses and the difficulty of planning journeys, so the progression feels more deliberate and less like a list.
Lexical Resource: Band 5.5
Your vocabulary is sufficient to communicate the main concerns, and phrases such as “cannot rely on the service” and “reach ... on time” are relevant to a formal complaint. You also attempt more formal expressions, including “draw your kind attention” and “immediate redressal,” but some choices are unnatural or imprecise in this context. “Hindrance to plan journey” does not express the problem idiomatically, and “service ... is very minimum” is unclear. There are also noticeable spelling and word-form errors, such as “unversity” and “alternative day.” Aim for accurate, natural collocations rather than overly formal wording; for example, describe “frequent delays” and “an infrequent service.”
Grammatical Range and Accuracy: Band 5.5
You use a mix of simple statements and longer sentences, including a cause-and-effect relationship in “which directly affects ... my study because I am not able to reach ... on time.” The main message remains understandable, but some grammatical errors recur and occasionally make relationships less clear. For example, “I have to attend classes after alternative day” has an unclear time expression, and “I am suggesting you to extend” uses an incorrect verb pattern; write “I suggest that you extend” or “I would like to suggest extending.” There are also errors in articles, prepositions and sentence boundaries, as in “draw your ... attention on” and the comma after “redressal.” Work on accurate sentence patterns and punctuation while retaining some complex structures.
See this exact question answered at other band scores. The same prompt compared across bands.
Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.