Band 6.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 6.0 · IELTS Predictions Nov 2026 · 2026-11-12
IELTS Writing Task 1 question
You take the number 24 bus from Northfield to the city centre several times a week. Recently, you have found it difficult to plan your journeys because you cannot rely on the service. You decide to write to the bus company to explain your concerns and ask it to improve the service.
Write a letter to the bus company. In your letter
- explain why you use this bus service
- describe the problems you have experienced with it
- suggest what changes the company could make to improve the service
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 6.0)
Dear Sir or Madam,
I have been a passenger of bus 24 from Northfield to the city centre for the past few weeks. I am writing this letter to suggest to improve the service you provide for the best of all passengers. To be honest I am having a hard time to plan my journey because of the poor service we have recieved.
I am constantly using this bus service for my work because I am having a hard time and use this opportunity to take more sleep because of heavy traffic we are experiencing every week.
As we have past few towns in heavy traffic, a beggar constantly going in the bus asking for some change. This disrupts my sleep and my personal space on the time being. As the bus moves closer to the city centre, a peanut vendor always shout to buy his product and I find this annoying.
I suggest that you put a CCTV inside the bus for extra security and prohibit the beggar and vendor to hop in the public transportion.
Thank you for your kind and consideration.
Kind regards,
Charmelou Espiritu
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 6.0 |
| Coherence and Cohesion | 6.0 |
| Lexical Resource | 5.5 |
| Grammatical Range and Accuracy | 5.5 |
| Overall | 6.0 |
Task Achievement / Task Response: Band 6.0
You address all three points: you explain that you take the bus for work, describe unwanted interruptions from people entering the bus, and suggest CCTV and restricting their access. The purpose of the letter is clear and the concerns are relevant. However, some points are less fully explained than others. The reason for choosing this service is unclear in “use this opportunity to take more sleep,” and the connection between heavy traffic and needing more sleep could be clarified. Your proposed changes also focus on security and vendors, but do not directly address the unreliable journey planning mentioned at the start. Explain specific service improvements, such as more reliable timetables or updates about delays, and develop why they would help passengers.
Coherence and Cohesion: Band 6.0
The letter has a recognisable structure: an opening that states your purpose, paragraphs about your travel and problems, a suggestion, and a polite closing. This gives the reader an overall sense of progression. Some connections between ideas are not fully clear, however. For example, the move from using the bus for work to “take more sleep” and then to heavy traffic is difficult to follow. The paragraph about the beggar and peanut vendor contains relevant examples, but the relationship between these incidents and the opening concern about unreliable service could be signposted more clearly. Use clearer links between the problem, its effect on your journey, and the change you are requesting; also separate the service-reliability issue from the onboard disturbances.
Lexical Resource: Band 5.5
You use enough vocabulary to communicate the main concerns, including “heavy traffic,” “personal space,” “extra security,” and “prohibit.” There are also attempts at more specific language, such as “passenger” and “public transportation.” However, several word choices and collocations are inaccurate or unnatural, which makes some sentences harder to understand. “A beggar constantly going in the bus” and “a peanut vendor always shout” do not express the situations naturally, while “for the best of all passengers” is an awkward phrase. There is also a spelling error in “recieved.” Aim for precise, conventional expressions for service complaints and describe the people entering the bus in neutral terms. This will make your meaning clearer and your tone more appropriate for a formal letter.
Grammatical Range and Accuracy: Band 5.5
You attempt both simple and more complex sentence forms, including the reason clause “because I am having a hard time” and the time clause “As the bus moves closer to the city centre.” The main message is generally understandable, but some grammatical errors remain. For example, “I am having a hard time to plan” needs a different verb pattern, and “a peanut vendor always shout” has a subject–verb agreement error. The sentence beginning “As we have past few towns” is also difficult to parse, and “Thank you for your kind and consideration” has an incorrect structure. Review verb patterns, agreement, and articles, and use punctuation to separate longer ideas. More accurate control of these forms would make the letter easier to read.
See this exact question answered at other band scores. The same prompt compared across bands.
Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.