Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Recent IELTS Exams (Canada & India) · 2026-11-13

IELTS Writing Task 1 question

You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:

– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir / Madam,

Student answer (Band 6.5)

Dear Sir,

I am writing to you regarding the business seminar I organised at your hotel on behalf of my company. The seminar was about our company's growth and I am glad to inform you that we enjoyed the hotel services. However, there are some areas I think might need some improvements.

To start with, two weeks ago, we had a business meeting at your guest house where we discussed about how to improve our company's marketing strategy and our customers' satisfaction. All staff were present and the event was a success.

In addition, the hotel customer services were topnotch and there were many amenities available for us such as free wifi and stable power supply, we were also served lunch at the right time.

There are some areas I think the hotel management need to do better. For example, the lunch that was served did not taste fresh, to make matters worse, you did not give us water to drink after the meal. Majority of us could not eat the food because of the bad taste and we all had to buy water from the nearest supermarket.

I suggest you call the attention of your kitchen staff to this and let them know the gravity of such complaint. Give them a rule to always prepare the meal on the day of an event so that it will taste fresh and let them know the consequences of not following such rule.

I look forward to hearing from you before our next meeting that will be coming up on 26th December 2026.

Yours faithfully,

Oluwaseun Bello.

AI examiner evaluation

CriterionBand
Task Achievement / Task Response7.0
Coherence and Cohesion6.5
Lexical Resource6.0
Grammatical Range and Accuracy6.0
Overall6.5

Task Achievement / Task Response: Band 7.0

The letter addresses all three requirements: it identifies the event as a business seminar about company growth and marketing, praises the hotel’s services and amenities, and explains concerns about the meal and lack of drinking water. The complaint is supported with consequences, including that many attendees could not eat and had to buy water elsewhere, and the request for improvement is clear. These relevant details give the letter a clear purpose and develop its main points. Some information is less fully explained: the event is described both as a seminar and a business meeting, and its scale or specific arrangements are not made clear. The suggested response also focuses heavily on instructing kitchen staff rather than explaining what remedy would be appropriate for the guests. Clarifying these points would make the ideas more consistently developed.

Coherence and Cohesion: Band 6.5

The information is arranged in a sensible sequence: the opening establishes the purpose, the next paragraphs describe the event and positive features, and the later paragraphs present the complaint and a suggested response. Paragraphing helps distinguish these functions, and transitions such as “In addition” and “For example” guide the reader. This gives the letter a coherent overall structure. However, some linking is mechanical, particularly the repeated “There are some areas I think…” in the opening and complaint paragraph. The sentence beginning “the hotel customer services were topnotch…” joins several separate points with commas, making the relationship between praise, amenities and lunch less clear. Use more varied transitions and divide such long sequences into clearer sentences to make cohesion more flexible and precise.

Lexical Resource: Band 6.0

The vocabulary is adequate for the purpose and includes relevant terms such as “business seminar,” “marketing strategy,” “customer satisfaction,” “amenities,” and “stable power supply.” These choices make the event and the hotel experience understandable, while phrases such as “gravity of such complaint” show an attempt to use more formal language. Some wording is imprecise or unnatural, however: “guest house” may not accurately describe the hotel, “topnotch” is informal for a formal complaint letter, and “call the attention of your kitchen staff” is not a natural collocation. “Free wifi” and “bad taste” communicate the meaning but could be expressed more precisely. Choose conventional formal collocations and more specific descriptions to improve accuracy and flexibility.

Grammatical Range and Accuracy: Band 6.0

The response uses a mix of simple and complex forms, including the relative clause in “the lunch that was served” and the purpose clause “so that it will taste fresh.” Most meaning remains clear, and the writer attempts to connect ideas in longer sentences. Some grammatical errors remain. For example, “we discussed about how” should be “we discussed how,” and “the hotel management need” requires subject–verb agreement (“needs”). In “there were many amenities available for us such as free wifi and stable power supply, we were also served lunch,” a comma joins independent clauses; separate them or use a suitable conjunction. “Majority of us” also needs a determiner, such as “The majority of us.” Checking agreement, sentence boundaries and article use would improve control.

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