Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Recent IELTS Exams (Canada & India) · 2026-09-11

IELTS Writing Task 1 question

You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:

– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir / Madam,

Student answer (Band 7.0)

Dear sir,

I am writing this letter to express my gratitude for the quality service you have provided when my company held a corporate event in your hotel recently. As I was responsible for organizing this event, I was particularly impressed by the professionalism of your staff and excellent hotel facilities.

The event was a two-day business conference attended by 120 employees and business partners. It was an event which consisted o official meetings, a series of corporate presentations, in person discussions with CEO followed by a formal dinner on the final evening. The event arrangements went remarkably smoothly, largely because of your staff was extremely professional, well organized and responsive to our guests.

The thing that impressed me was the conference room facilities of your hotel's auditorium. The conference room was spacious, comfortable seating arrangements equipped with a high-quality audiovisual sound system. In addition, the catering system was of an exceptionally high standard. The event staff was courteous throughout the event, which created a welcoming atmosphere.

However, there were some areas that could be improved. The registration area near the conference room is congested and the Wi-fi connection was occasionally unstable in the afternoon sessions. Providing additional reception staff & upgrading internet service will make the future events even more successful.

Thank you once again. Overall, I enjoyed the quality service that you have provided which made our event successful. In future, I will recommend your hotel to other companies & business partners to hold another event programme with you.

Kind regards,

Sourav Barua

AI examiner evaluation

Task Achievement / Task Response — Band 8.0

You successfully covered all parts of the task prompt in your letter. You provided clear details about the event, mentioning it was a two-day business conference with 120 attendees involving meetings and a formal dinner. You also highlighted what you particularly liked, praising the hotel staff's professionalism, the spacious conference room, the audiovisual system, and the high standard of catering. Furthermore, you suggested constructive areas for improvement, specifically noting the congested registration area and the occasional instability of the Wi-fi connection. Your tone is appropriately professional and consistent throughout the letter. The letter is well-developed, fully addressing the communicative purpose required by a general training task. Therefore, this performance meets the criteria for Band 7.5, which is represented here as a solid 8.0 for thorough task coverage.

Coherence and Cohesion — Band 7.0

Your letter demonstrates a clear logical organization and progression from start to finish. You use a conventional format for a formal business letter, opening with an appropriate salutation and closing with a polite sign-off. Paragraphing is used effectively, with each body paragraph dedicated to a distinct aspect of the prompt: details of the event, positive aspects of the hotel, and areas for improvement. Cohesive devices such as 'In addition', 'However', and 'Overall' are used appropriately to guide the reader through your thoughts, though referencing could occasionally be tighter. For example, in the second paragraph, the clause 'because of your staff was extremely professional' contains a minor cohesive linkage glitch, but overall the flow is clear and natural. This earns a strong Band 7.0 for coherence and cohesion.

Lexical Resource — Band 7.0

You have used a sufficient range of vocabulary with some flexibility and precision. Phrases such as 'express my gratitude', 'professionalism of your staff', 'exceptionally high standard', and 'welcoming atmosphere' demonstrate an appropriate register for a formal business letter. You also attempted some less common lexical items, such as 'congested' and 'audiovisual sound system'. However, there are a few minor lexical inaccuracies or awkward word choices, such as 'catering system' instead of 'catering service' or 'catering', and 'in person discussions' missing hyphens. Despite these minor slips, your vocabulary is varied enough to convey your message clearly without impeding communication, comfortably securing a Band 7.0.

Grammatical Range and Accuracy — Band 6.5

You have demonstrated a good mix of simple and complex sentence structures, including relative clauses and conditional-style projections ('Providing additional reception staff & upgrading internet service will make...'). However, there are a few grammatical errors that prevent a higher score. Notably, in the second paragraph, you wrote 'because of your staff was extremely professional', which incorrectly combines 'because of' (followed by a noun phrase) with a full clause containing a verb; it should be either 'because your staff were' or 'because of your staff's professionalism'. Additionally, you used an ampersand (&) instead of 'and' in the fourth paragraph, which is too informal for a professional letter. The majority of your sentences are clear, but these recurring errors keep the grammar score at a Band 6.5.

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