Band 7.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 7.0 · Cambridge IELTS 21 · 2026-09-30
IELTS Writing Task 1 question
The chart and table below show the results of a survey of library users at a university.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Categories of library users
Student answer (Band 7.0)
The pie chart and the matrix illustrate the proportions of library users at a higher educational institution and their levels of satisfaction with various library services.
Overall, the pie chart shows that the largest group of library users consists of full-time undergraduates, at 44%, while the lowest proportion is represented by teaching staff, at 7%. At the same time, the matrix describes the level of satisfaction among multiple groups, with customer service staff recording the highest satisfaction level, at 95%. In comparison, only 5% of users were moderately satisfied, while 0% were dissatisfied.
The pie chart shows that teaching staff account for 7% of library users, while the proportion of distance-learning students is 8%. Similarly, working graduate students make up 8% of the total. Meanwhile, 16% were regular postgraduate students, while full-time postgraduate students accounted for 25% of library users. Finally, full-time undergraduates represented the largest proportion, at 44%.
Furthermore, the matrix demonstrates the level of satisfaction across multiple categories. Service hours recorded 65% of users who were highly satisfied, while 35% were moderately satisfied, with no respondents expressing dissatisfaction. Customer service staff received the highest satisfaction rating, with 95% being highly satisfied, 5% moderately satisfied, and 0% dissatisfied, respectively.
Regarding the availability of books, 50% of users were highly satisfied, alongside 40% who were moderately satisfied and 10% who were dissatisfied. Journal access recorded 45% of users with the highest level of satisfaction, while 35% reported moderate satisfaction and 20% expressed dissatisfaction. Finally, network services received a highly satisfactory rating from 48% of users, whereas 33% were moderately satisfied and the remaining 19% were dissatisfied.
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 7.0 |
| Coherence and Cohesion | 7.5 |
| Lexical Resource | 6.5 |
| Grammatical Range and Accuracy | 7.0 |
| Overall | 7.0 |
Task Achievement / Task Response: Band 7.0
The student successfully addresses all parts of the task by reporting the main features of both the pie chart and the satisfaction matrix. An appropriate overview is provided in the opening paragraph. The data is accurately cited, such as full-time undergraduates representing 44% of library users and helpfulness of staff receiving 95% high satisfaction. However, there are minor misinterpretations in data labeling, notably describing teaching staff as 'customer service staff' in relation to the satisfaction table. Despite this slight confusion in terminology, the response covers all categories adequately and makes relevant comparisons where appropriate, meeting the criteria for a strong band score.
Coherence and Cohesion: Band 7.5
The response is logically organized with a clear overall progression from the introduction to the breakdown of user categories, followed by the satisfaction levels. Paragraphing is used appropriately to separate distinct datasets. Cohesive devices are employed effectively, such as 'Overall', 'Meanwhile', and 'Furthermore', creating a smooth flow between sentences and paragraphs. However, referencing is occasionally repetitive, with multiple sentences starting with similar transitional phrases or data pointers like 'The pie chart shows that' and 'Furthermore, the matrix demonstrates'. Nevertheless, the overarching structure remains clear and easy to follow throughout.
Lexical Resource: Band 6.5
The student demonstrates a sufficient range of vocabulary with some flexibility and precision, utilizing terms such as 'proportions', 'higher educational institution', 'dissatisfaction', and 'respondents'. Less common lexical items are attempted, including 'matrix', 'proportion', and 'moderately satisfied'. There are occasional slight inaccuracies in word choice, such as referring to 'academic staff' as 'customer service staff' when discussing the satisfaction table. Spelling and word formation are generally accurate, and vocabulary use is adequate to convey precise statistical information without impeding communication.
Grammatical Range and Accuracy: Band 7.0
The writer employs a good mix of simple and complex sentence structures, incorporating subordinate clauses and participial phrases effectively (e.g., 'while the lowest proportion is represented by teaching staff, at 7%' and 'alongside 40% who were moderately satisfied'). There is a high proportion of error-free sentences, demonstrating good control of grammar and punctuation. Minor slips occur, such as awkward phrasing with concluding modifiers like 'respectively' where they are unnecessary, but these errors do not impede communication or strain the reader.
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