Band 5.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 5.5 · Cambridge IELTS 21 · 2026-10-16

IELTS Writing Task 1 question

The chart and table below show the results of a survey of library users at a university.

Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Categories of library users

Student answer (Band 5.5)

Both charts compare the results of survey of five differenct categories of library users (academic staff, distance learning, part-time postgraduate and full-time undergraduate) at a university.

Overall,most of users were full-time undergraduate while acadedmic staff was the least rate.Most of them were very satisfied with the helpfulness of staff while many were not satisfied due the unavailbility of journals and the reliability of the wifi.

As it can be seen, full-time undergraduate users used boks often (44% of users) while only 25% were full-time postgraduate and 16% part-time postgraduate. Distant learning and academic staf was respectively 8% and 7% .

In terms of satisfaction ,most of people agreed that the assitance of staff was quite satisfing with to reach 95% of users satisfaction and only 5% were fairly satisfied.Likewise library opening hours, all people were satisfied.In contrast with wifi reliability and book and journals availibilty , alot of users were unpleased with that kind of service they were almost annoyed with the unavalibility of some journals and wifi reliability to reaching respectivelly 20% and 19% of unsatisfied users and nearly 35% of people fairly satisifed with both services. Finally the book availibility was not a big matter for many as 90% of them were satisfied with different grade and just 10% were unpleased.

AI examiner evaluation

Task Achievement / Task Response: Band 5.5

You identify the main user group correctly: full-time undergraduates account for 44%, while academic staff are the smallest group at 7%. You also report several satisfaction figures accurately, including 95% very satisfied with staff helpfulness and 20% not satisfied with journal availability. However, the overview is not consistently accurate: you say users were dissatisfied because of the “unavailability” of journals and Wi-Fi, although the figures show mixed satisfaction rather than general dissatisfaction. The opening-hours statement that “all people were satisfied” also overlooks that 35% were only fairly satisfied. In addition, the user categories are introduced as five groups but only four are named in the opening sentence. Select the strongest comparisons and describe satisfaction levels precisely to make the summary more complete and clear.

Coherence and Cohesion: Band 5.5

The response has a recognisable structure, moving from an introduction and overview to user categories and then satisfaction results. Connectors such as “Overall,” “In contrast,” and “Finally” help signal relationships between points. However, progression is uneven: the overview combines user-group proportions with satisfaction findings, and the final paragraph places several services and figures into one long, crowded sequence. Some links are also unclear, as in “Likewise library opening hours,” which does not explain the comparison, and “As it can be seen” adds little to the progression. Organise the satisfaction results into clearer comparisons—for example, staff and opening hours versus books, journals, and Wi-Fi—and use shorter sentences with explicit links between the figures.

Lexical Resource: Band 5.0

You use some task-relevant vocabulary, including “categories,” “satisfaction,” “reliability,” and “availability,” and you attempt to describe degrees of satisfaction. However, the range is limited and several word choices or collocations are inaccurate, sometimes making the meaning difficult to follow. For example, “users used books often” describes frequency of use, which the chart does not show, while “unpleased” and “annoyed with the unavailability” are unsuitable for reporting survey responses. There are also frequent spelling errors, including “differenct,” “acadedmic,” and “availibilty.” Aim for precise, neutral reporting language and check spelling carefully. Useful alternatives include “accounted for,” “very satisfied,” and “not satisfied.”

Grammatical Range and Accuracy: Band 5.0

You attempt both simple and more extended sentence forms, including a contrast introduced by “while” and a sentence beginning “In contrast with…”. However, errors are frequent, and some sentences are difficult to interpret. Examples include “Both charts compare the results of survey,” which needs an article, and “academic staff was the least rate,” where the sentence structure and agreement are faulty. The long sentence beginning “In contrast with wifi reliability…” contains several clauses without clear grammatical control, and punctuation is inconsistent, including missing spaces after commas. Practise accurate basic sentence patterns first, then build comparisons with controlled clauses such as “While 65% were very satisfied with opening hours, 35% were fairly satisfied.”

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