Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 20 · 2026-11-14

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir or Madam,

I hope you are doing well. I am writing to you for the feedback as requested.

To begin with, every item and furniture was well taken care of, especially the fragile items like my glass and crockery. Everything was on time when we were packing my belongings.

The staff was very helpful but out of all Chris helped me in ways I never imagined. He first took all the items out in my hallway and then wrapped it with precision and extreme care. When all of my belongings was packed we headed to my new apaprtment.

While driving on the streets one of the rear tire was puctured by some nail lying on the road. My new landlord was waiting for me to welcome me in my new apartment, but the spare tire took hours to arrive. Due to this one incident I was a little upset.

Kind Reagards

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three requested points: you describe careful handling of fragile belongings, single out Chris for his help, and explain your dissatisfaction with the delay after a tyre was punctured. The account is relevant and the reason for your disappointment is understandable. The praise for Chris is the strongest part, with a sequence of actions showing what he did. However, the positive account is less fully explained: “Everything was on time” is broad, and it is not clear exactly which stages ran smoothly. The complaint also focuses on the incident but gives little detail about the company’s response or what you would have expected. More specific evaluation of these points would make the feedback more fully developed.

Coherence and Cohesion: Band 6.5

The letter has a clear overall progression: an opening, positive comments, praise for an employee, and then a complaint. Paragraphing helps distinguish these points, and phrases such as “To begin with” and “Due to this one incident” guide the reader through your account. Some connections are less smooth or precise, however. “Everything was on time when we were packing” does not clearly explain how this relates to the careful handling mentioned just before it, while “When all of my belongings was packed we headed” moves quickly between events without clarifying who travelled or how the move proceeded. A more conventional closing would also complete the letter. Use linking phrases selectively and make references and transitions explicit.

Lexical Resource: Band 6.0

Your vocabulary is adequate for describing a house move and expressing both praise and dissatisfaction. Phrases such as “fragile items,” “extreme care,” and “spare tire” communicate the situation clearly, and “helped me in ways I never imagined” conveys strong appreciation. There are some inaccurate or awkward choices and spelling slips, including “every item and furniture,” “wrapped it,” “apaprtment,” “puctured,” and “Kind Reagards.” These do not prevent understanding, but they reduce precision and polish. Aim for natural collocations and check spelling carefully; for example, distinguish countable “items” from uncountable “furniture,” and use a more specific phrase than “helped me in ways I never imagined” to describe Chris’s contribution.

Grammatical Range and Accuracy: Band 6.0

You use a mix of simple sentences and more complex forms, including the time clause “When all of my belongings was packed” and the contrast introduced by “but.” Most of the message remains understandable, but some grammatical errors affect accuracy. In “every item and furniture was,” the subject combines a plural countable noun with an uncountable noun, so the verb and construction need adjustment. “Wrapped it” has an unclear singular reference after “all the items,” and “one of the rear tire was” needs a plural noun after “one of.” The sentence beginning “While driving on the streets” also leaves the driver implicit. Review agreement, pronoun reference, and participle clauses, while continuing to vary sentence structures.

See this exact question answered at other band scores. The same prompt compared across bands.

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