Band 6.5 IELTS Writing Task 1 Model Answer
Overall Band Score: 6.5 · Cambridge IELTS 20 · 2026-09-03
IELTS Writing Task 1 question
You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.
Write a letter to the removal company. In your letter
explain what went well on the day you moved house
praise an employee who was particularly helpful
mention an aspect of the service that you were not happy with
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 6.5)
Dear Sir or Madam,
I am writing in response for the feedback of the transport service I availed last week from your company.
I initially saw your advertisement on Facebook with 5,000 followers and five star rate from your customers, which made me decide to try your services. I directly messaged your page and easily logged my booking to the transport of my furnitures and appliances from Naga City to Pamplona.
It was a breeze transacting on your Facebook page, specifically with the help of Ems, she was helpful and patient guiding me all throughout. She even updated the time of arrival and departure of my belongings. All I can say, she needed a raise for her exceptional service.
There's only one thing I hope you can improve on, I hope you can add more safety gears for your staff to use, to ensure their safety during the loading and unloading of heavy items.
I hope my feedback matters. Thank you.
Truthfully,
Rachelle J
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 7.0 |
| Coherence and Cohesion | 7.0 |
| Lexical Resource | 6.0 |
| Grammatical Range and Accuracy | 6.0 |
| Overall | 6.5 |
Task Achievement / Task Response — Band 7.0
Sinasaklaw ng liham ang lahat ng tatlong bullet point na kinakailangan ng prompt: ipinapaliwanag nito kung ano ang naging maayos (ang booking process), pinupuri ang isang partikular na empleyado (Ems), at binabanggit ang isang aspeto na dapat pagbutihin (safety gear). Ang tono ay angkop para sa isang pormal na liham ng feedback. Gayunpaman, ang pagbuo ng mga ideya ay medyo maikli. Halimbawa, bagama't binanggit mong ang booking ay isang 'breeze', ang pagdaragdag ng tiyak na detalye kung bakit ito naging episyente ay magpapatibay sana sa iyong sagot. Ang layunin ng liham ay malinaw mula sa simula, at ang mga kinakailangan ng gawain ay lubos na natugunan.
Coherence and Cohesion — Band 7.0
Ang liham ay lohikal na nakaayos na may malinaw na panimula, mga body paragraph para sa bawat punto, at isang pangwakas. Ang pagtatalata ay ginamit nang mabisa upang paghiwalayin ang iba't ibang aspeto ng feedback. Ang mga cohesive device gaya ng 'specifically', 'even', at 'however' (implied) ay nakakatulong sa daloy ng mga ideya. Ang pag-usad ng liham ay madaling sundan, at ang pagtukoy (referencing) ay malinaw sa kabuuan. Upang maabot ang mas mataas na band, maaari kang gumamit ng mas malawak na iba't ibang linking words upang ikonekta ang mga pangungusap nang mas tuluy-tuloy, dahil ang ilang transisyon ay medyo mekanikal.
Lexical Resource — Band 6.0
Nagpapakita ka ng sapat na saklaw ng bokabularyo para sa gawain, gamit ang mga terminong gaya ng 'transacting', 'exceptional service', at 'furnitures' (tandaan: furniture ay isang uncountable noun). May ilang maliliit na kamalian, gaya ng 'logged my booking to the transport' na medyo hindi natural. Ang pariralang 'five star rate' ay dapat na 'five-star rating'. Bagama't sapat ang bokabularyo upang malinaw na maiparating ang iyong kahulugan, kulang ito sa sopistikasyon at katumpakan na kinakailangan para sa mas matataas na band. Ang pagpokus sa mas natural na mga collocation ay magpapataas ng iyong score.
Grammatical Range and Accuracy — Band 6.0
Ang liham ay gumagamit ng halo ng simple at kumplikadong istruktura ng pangungusap. May ilang gramatikal na pagkakamali, gaya ng 'in response for the feedback' (dapat ay 'to the request for feedback') at 'she needed a raise' (dapat ay 'she deserves a raise'). Bukod pa rito, ang 'furnitures' ay isang karaniwang pagkakamali dahil ang furniture ay uncountable. Sa kabila ng mga pagkakamaling ito, ang kahulugan ay hindi kailanman nagdududa, at ang bantas ay karaniwang tumpak. Upang mapabuti, subukang isama ang mas iba't ibang kumplikadong istruktura ng pangungusap at tiyaking ang subject-verb agreement at noun countability ay tama ang pagkakagamit.
See this exact question answered at other band scores — the same prompt compared across bands.
Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.