Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-09-05

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing feedback about the removal company that helped me with shifting to new apartment on September 1st. Your service assisted with furniture and household items.

I would like to explain your company staff all furniture, and accessories kept organised in the wooden box. Next, they shifted to all items in transport vehicle. Not only helped me in the service but also organised interior design and kept thing in the proper possession.

I would like give special feedback to the tall person I think his name Mr. Raj he helped alot compare to other employee. Particularly, during shifting time my old building lift was not working at that time, eventhough he calmly went with steps. He not only assisted with items but also organised all items in the proper position with looking beautiful. He made my day with his support.

I would like to mention minor issue with during shifting time my living room scenere painting frame broken that was imported item. That cost was 40 pounds, please arrange that amount.

Thank you for your service. If you could address this issue, It would be grateful.

Yours sincerely,

Chindam Manasa

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

You have addressed all three bullet points required by the task: explaining what went well, praising a specific employee, and mentioning a negative aspect. Your ideas are relevant and clearly presented. However, the development of these points is somewhat limited by grammatical inaccuracies, which occasionally make the intended meaning slightly difficult to follow. For example, the description of the employee's actions is a bit repetitive and lacks professional tone. To improve, ensure that you expand on your points with more precise language and maintain a consistent, formal tone throughout the letter, which is essential for a business complaint or feedback letter.

Coherence and Cohesion — Band 6.0

The letter is logically organized into distinct paragraphs, which helps the reader follow your points. You use basic cohesive devices like 'Next' and 'Particularly' to link ideas. However, the flow between sentences is sometimes mechanical, and the referencing is occasionally unclear, such as in the second paragraph where the connection between the furniture and the interior design is confusing. To reach a higher band, focus on using a wider variety of linking words and ensure that your sentences flow more naturally into one another, rather than relying on simple, repetitive structures.

Lexical Resource — Band 5.5

Your vocabulary is adequate for the task, allowing you to communicate your experience effectively. You use some relevant terms like 'removal company', 'household items', and 'imported item'. However, there are several instances of awkward word choice and collocation errors, such as 'shifting to new apartment' (should be 'moving to a new apartment') and 'proper possession' (likely meant 'proper position'). These errors do not impede communication, but they do limit your score. To improve, try to learn common collocations related to moving and professional correspondence.

Grammatical Range and Accuracy — Band 5.5

You demonstrate a mix of simple and some complex sentence structures. However, there are frequent grammatical errors throughout the text, including missing articles ('the' new apartment), incorrect verb forms ('I would like give' instead of 'I would like to give'), and punctuation issues. Some sentences, such as 'He not only assisted with items but also organised all items in the proper position with looking beautiful', are grammatically awkward. While these errors rarely prevent the reader from understanding your message, they are frequent enough to impact the overall fluency and accuracy of your writing.

See this exact question answered at other band scores — the same prompt compared across bands.

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