Band 6.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-09-05
IELTS Writing Task 1 question
You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.
Write a letter to the removal company. In your letter
explain what went well on the day you moved house
praise an employee who was particularly helpful
mention an aspect of the service that you were not happy with
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 6.0)
Dear sir,
I recently moved my furniture to a new apartment because my old house needs renovation now and I used your company to move which was very helpful for me .
On moving day your employees did a great job They shifted my whole furniture very well without damaging any things .There were so many glasses things included in that which they shifted with calm manner.I am very happy from your all employees but Jane did well . He helped me with the respective way because at last he was alone who was shifting the kitchen utensils in a calm way. I never got this kind of service before.
I am really very thankful to your company for helping me in moving.All workers were great by nature and work and your company service was fast and affordable.I have one advice for you to increase your staff a little bit with one or two more employees.
Yours faithfully, sir
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 6.0 |
| Coherence and Cohesion | 6.0 |
| Lexical Resource | 5.5 |
| Grammatical Range and Accuracy | 5.5 |
| Overall | 6.0 |
Task Achievement / Task Response — Band 6.0
You have addressed all three bullet points required by the task: explaining what went well, praising an employee, and mentioning a negative aspect. The tone is generally appropriate for a formal letter. However, the development of ideas is somewhat limited. For example, when mentioning the negative aspect of needing more staff, it is not clearly linked to how this affected the service (e.g., did it cause a delay?). To improve, try to provide more specific details or examples to support your points, which would help in achieving a higher band score by fully developing your ideas.
Coherence and Cohesion — Band 6.0
The letter is organized into paragraphs, which is a good start. However, the use of cohesive devices is quite limited, making the flow between sentences feel a bit mechanical. For instance, the transition between the praise for the team and the specific mention of Jane is abrupt. Using linking words such as 'furthermore', 'consequently', or 'in addition' would help to connect your ideas more smoothly. Additionally, the paragraphing could be improved by ensuring each paragraph focuses clearly on one of the bullet points provided in the prompt.
Lexical Resource — Band 5.5
Your vocabulary is adequate for the task but lacks variety and precision. You rely on basic terms like 'great job', 'very well', and 'very happy'. To reach a higher band, you should aim to use more specific collocations and descriptive language. For example, instead of 'shifted my whole furniture', you could use 'transported my belongings' or 'handled my furniture'. There are also some minor word choice errors, such as 'glasses things' instead of 'fragile items' or 'glassware'. Expanding your range of vocabulary will make your writing more professional and engaging.
Grammatical Range and Accuracy — Band 5.5
You use a mix of simple and some complex sentence structures, but there are frequent errors in grammar and punctuation that occasionally affect clarity. For example, 'I am very happy from your all employees' is grammatically incorrect; 'I am very pleased with all your employees' would be better. There are also issues with article usage and sentence boundaries, such as 'He helped me with the respective way'. While these errors do not completely impede communication, they are frequent enough to prevent a higher score. Focusing on subject-verb agreement and correct preposition usage will help improve your accuracy.
See this exact question answered at other band scores — the same prompt compared across bands.
Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.