Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-09-09

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing to give my feedback on the moving service on your company recently provided when I moved to my new apartment.

Overall, I was very satisfied with the service on the day of the move. All the items are moved safely without any damage. All of the team members came on time and they work efficient work and time. I am pretty impress by the team who handle all work without any damage of the furniture and electronic devices.

I would like to praised one of your employee, Mr. Rajen, who extremely helpful throughout process of moving.

Every time he asked me about the product who required extra carful. He also manage all stress full moving a day in easy manner.

I am not satisfied with one of your service. All the box and furniture moved without any damage. It take two hours delay to reached my new apartment. I had wait longer time as a result I am not able to my other worked.

Thank you for your great service I will recommend to other if they asked me about any moving company.

Yours Faithfully,

Akshay Ahir

AI examiner evaluation

Task Achievement / Task Response — Band 6.5

You have successfully addressed all three bullet points required by the prompt: explaining what went well, praising a specific employee, and mentioning a negative aspect of the service. The tone is appropriate for a formal letter of feedback. However, the development of ideas is somewhat limited. For instance, the complaint regarding the delay could be more effectively linked to the impact it had on your schedule. While the task is fully covered, the response would benefit from more detailed explanations to better justify your points and provide a more comprehensive review.

Coherence and Cohesion — Band 6.0

The letter follows a logical structure, with clear paragraphing separating the different aspects of your feedback. You use basic cohesive devices such as 'Overall', 'I would like to', and 'As a result' to connect your ideas. However, the flow between sentences is sometimes mechanical, and there are instances where referencing is slightly unclear, such as in the sentence 'Every time he asked me about the product who required extra carful'. Improving the variety of linking words and ensuring smoother transitions between sentences would enhance the overall coherence of your writing.

Lexical Resource — Band 6.0

You have an adequate range of vocabulary to convey your message clearly. You use some relevant topic-specific terms like 'moving service', 'furniture', and 'electronic devices'. However, there are several instances of word-choice errors and awkward collocations, such as 'work efficient work and time' and 'stress full moving a day'. Additionally, there are minor errors in word form, such as 'praised' instead of 'praise' and 'carful' instead of 'careful'. To reach a higher band, focus on using more precise collocations and ensuring correct word forms.

Grammatical Range and Accuracy — Band 5.5

You demonstrate a mix of simple and complex sentence structures. While the meaning is generally clear, there are frequent grammatical errors throughout the text, particularly with verb tenses and subject-verb agreement, such as 'All the items are moved' (should be 'were moved') and 'It take two hours delay' (should be 'It took a two-hour delay'). There are also issues with sentence construction, such as 'I am not able to my other worked'. These errors are noticeable and occasionally impede the flow, though they do not prevent the reader from understanding your main points.

See this exact question answered at other band scores — the same prompt compared across bands.

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