Band 5.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 5.0 · Cambridge IELTS 20 · 2026-09-22

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 5.0)

Thank you for helping me out.I was searching for a Trustfull company to help me to move my furniture and possession to my new apartments but luckily I found your company. I didn’t expect that you guys not only help me but also decorate my furniture and possession so well that I got impressed.Those furniture and possession becoming my headache because all the around I attend meeting and presentation etc which made me tired and exhausted that my brain stop thinking and my body become so weak that I hardly can be moved.

I am impressed by your decoration skills which note Down every tiny details and made my home more aesthetic and peaceful. If I do it by myself I never figure out what maybe well or look best for my house which exactly you done like dusting to cleaning. All my furniture are looking elegant. If I need any kind of help or my friends or family need this type of help I definitely reach out with you guys.

AI examiner evaluation

Task Achievement / Task Response — Band 5.0

The student has successfully addressed most of the bullet points outlined in the prompt. The response explains what went well during the move, specifically highlighting how well the furniture and possessions were handled and arranged. Additionally, the writer praises the removal team's decoration skills, noting how they paid attention to tiny details and cleaned up effectively. However, the letter suffers from a major task-fulfillment issue regarding the third bullet point: the prompt explicitly asks the candidate to 'mention an aspect of the service that you were not happy with'. Looking closely at the student's text, there is no mention of a negative aspect or a complaint; instead, the entire letter is overwhelmingly positive. Because a required prompt requirement has been omitted, the task cannot be considered fully addressed.

Coherence and Cohesion — Band 5.0

The letter lacks appropriate conventional formatting for a formal letter, beginning abruptly with 'Thank you for helping me out' rather than a standard greeting such as 'Dear Sir or Madam,' as instructed in the prompt. Furthermore, the overall organization is somewhat confused. Ideas tend to run together into long, dense paragraphs without clear logical progression or sufficient transitional markers. For instance, the transition from moving furniture to discussing the writer's personal fatigue and demanding schedule is abrupt and disjointed. Referencing is occasionally unclear, such as the ambiguous pronoun usage in sentences like 'which exactly you done like dusting to cleaning.' Paragraphing is poorly utilized, creating a single massive block of text for the main body that makes the text difficult to follow smoothly.

Lexical Resource — Band 5.0

The vocabulary used is generally basic and repetitive, with noticeable word choice and collocation errors that hinder precision. For example, the student writes 'Trustfull company' (spelling and capitalization error), 'decorate my furniture and possession', and 'all the around I attend meeting'. Words are often misused in this context, such as applying 'decorate' to the arrangement of everyday moving boxes and furniture, or 'aesthetic and peaceful' in a slightly unnatural way. While the student attempts some less common vocabulary items such as 'exhausted', 'aesthetic', and 'elegant', these attempts are often undermined by awkward phrasing. Spelling errors ('Trustfull', 'details') and incorrect word forms ('possession' instead of 'possessions') further limit the lexical score.

Grammatical Range and Accuracy — Band 4.5

The writing displays a very limited range of grammatical structures, relying heavily on simple sentences or awkward compound-complex constructions that frequently break down. There are numerous noticeable grammatical errors throughout the text, including tense inconsistencies and subject-verb agreement issues (e.g., 'Those furniture and possession becoming my headache', 'my brain stop thinking', 'my body become so weak', 'that I hardly can be moved', and 'which exactly you done'). Punctuation is also weak, marked by missing spaces after periods (e.g., 'out.I was') and a lack of control over complex sentence boundaries. These recurring errors frequently cause strain and difficulty for the reader in interpreting the intended meaning.

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