Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-09-25

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing to feeback about the service which was provided by your company. I want to say that I am really happy your company help me to move my important furniture and some possessions items into my new apartment very carefully.

I would like to say that on that my house was totally unorganized and it was really hard to pack the things accordingly, but your company's employee work really well. They helped me alot to organize the items and packing into boxes.They helped me a lot to lifting the heavy equipments and also guide me which furniture items were fragile and put into differ containers.

Moreover, all the employee are very respectful and professional. But one of your employee name Taranvir Singh he helped me alot.I was facing the difficulty to vaccum during that time he helped me to fix it. I can say that he worked beyond their job, that's thing I rellay like it.

Furthermore,I would like suggest something mainly the covering system to furniture that is to old-fashion. You should use new technology. I realized that when the employees start raping the furniture by hand it takes not only to much time but also extra efforts. This is the only aspect I do not like it.

Thank you for your time and considersation.

Yours faithfully,

Sandeep Kaur

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The candidate successfully covers all bullet points required by the task prompt. The letter begins appropriately, and the student explains what went well during the house move, specifically mentioning how the removal team handled important furniture and possessions carefully. Furthermore, an employee named Taranvir Singh is praised for going above and beyond by helping with the vacuum. Finally, an aspect of the service that caused dissatisfaction is clearly mentioned, namely the old-fashioned covering system for furniture. While the tone is appropriate for a general letter and all aspects are addressed, some ideas lack full extension and contain minor generalisations, which places this response comfortably at Band 6.5 to 7.0. Because all required functions are met, a Band 6.5 is well justified.

Coherence and Cohesion: Band 6.5

The letter is organised into logical paragraphs, each addressing a distinct part of the prompt, such as the initial positive feedback, the employee praise, and the criticism regarding the wrapping materials. Cohesive devices are used, such as 'Moreover', 'Furthermore', and 'Finally', although some transitions feel slightly mechanical or repetitive, as seen with the repeated use of 'I would like to say'. Paragraphing is used sufficiently to separate ideas. Referencing is mostly clear, though occasional mechanical cohesive errors prevent the response from achieving a higher band. Overall, the logical progression is evident throughout the letter, supporting a solid Band 6.5 score.

Lexical Resource: Band 5.5

The student demonstrates an adequate range of vocabulary for the task, attempting less common phrases such as 'unorganized', 'fragile', and 'professional'. However, there are notable word choice and collocation errors throughout the response, such as writing 'feeback' instead of 'feedback', 'differ containers' instead of 'different containers', and 'raping the furniture' instead of 'wrapping the furniture'. These errors show some limitation in lexical control. While communication is not severely impeded, these frequent slips in spelling and lexical items prevent the score from reaching Band 6.0.

Grammatical Range and Accuracy: Band 5.5

The writer attempts a mix of simple and complex sentence forms, such as 'I am writing to feedback about the service which was provided by your company.' However, there are frequent grammatical errors in tense consistency, subject-verb agreement, and prepositions, including 'your company help me', 'on that my house', 'employee work', 'much time', and 'extra efforts'. Additionally, punctuation and phrasing errors appear, such as comma splices and run-on structures ('one of your employee name Taranvir Singh he helped me'). Although these errors do not completely obscure the meaning, they are persistent enough to cap the grammatical score at Band 5.5.

See this exact question answered at other band scores. The same prompt compared across bands.

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