Band 5.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 5.5 · Cambridge IELTS 20 · 2026-10-02

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 5.5)

Dear Mr. Sharma,

I am writing a letter to give you a feedback on your service which your firm provide for moving my furniture into new house.

To begin with, when we moved our possessions on that day the wether was extremely good and your staff also came on time at 10:00 a.m. Because of this, we finished our moving on our fixed schedule.

Moreover, the employee was very polite and hardworking because there was some heavy fruniture which required huge strength, but he did it alone. Futhermore, he did not takes any unnesseraly rests, he work for the whole day.Therefore,because of his hardwork we can finished our moving easly.

finally, all over the serviece was great ,but only one thing was disappoint me most, that is charges. your fees charges are high and sometimes it is not budget friendly.I would be appreciated if you could reduse the price.

Thank you for your assistance. I look forward to hearing from you soon.

Yours sincerly

Preet

AI examiner evaluation

Task Achievement / Task Response: Band 6.0

The response successfully addresses all parts of the prompt by explaining what went well on the move day, praising a specific employee, and mentioning an unhappy aspect regarding the high service charges. However, some bullet points are more fully developed than others. For instance, the explanation of what went well and the praise for the employee are quite clear, while the mention of the pricing issue is rather brief and could be extended further with specific details. This uneven development is characteristic of this level, where all requirements are met but certain sections lack full elaboration.

Coherence and Cohesion: Band 6.0

The letter maintains a coherent overall arrangement with a clear sequence of ideas, moving logically from the introduction and positive aspects to the employee's praise, the complaint, and the closing. Paragraphing is utilised appropriately to separate different points. However, cohesion is at times mechanical, relying on basic transition markers such as 'To begin with', 'Moreover', and 'finally'. Furthermore, some referencing and transitions between sentences, such as the abrupt shift into the pricing paragraph, indicate that cohesive devices are used somewhat rigidly rather than with fluid flexibility.

Lexical Resource: Band 5.0

The vocabulary used is adequate for the task, demonstrating an attempt to use less common items such as 'budget friendly' and 'unnecessary'. However, there are noticeable spelling and word-form errors that detract from precision, including 'wether' instead of weather, 'fruniture' instead of furniture, 'unnesseraly' instead of unnecessary, 'work' instead of worked, 'easly' instead of easily, and 'serviece' instead of service. While these errors do not completely impede communication, they reflect a limited and somewhat inaccurate control of lexical features.

Grammatical Range and Accuracy: Band 5.5

The writing displays a mix of simple and some complex sentence forms, such as the use of subordinate clauses with 'because of this' and 'which required huge strength'. There are, however, several grammatical errors throughout the text, including tense inconsistencies ('he did not takes', 'he work'), punctuation and capitalization issues (starting 'finally' with a lowercase letter), and awkward phrasing like 'I am writing a letter to give you a feedback'. These errors in grammar and punctuation persist, but they rarely impede overall comprehension.

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