Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 20 · 2026-10-05

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir or Madam,

I am writing to express my satisfaction about the services which I took from your company on yesterday to move my belongings and I also wants to thanks to all of your staff members to made my shifting smooth and secure.

I really appreciate that your satff packed my things very safely that made transporating of the goods more convenient. All of your staff was excellent in their work but I am more happy with Edward's work as, he was very careful with my fargile furniture such as glass table and mirrios. Consequencely, under his supervision, I was so releaved and relaxed.

Although, the moving was smooth on that day, there is only one aspect which went wrong was the shortage of empty carboard boxes. I requested plenty of boxes when I reserved your company to do moving but they bring less quantity than what I ordered. As a result, I had to order new boxes from somehere else to pack my stuff.

Overall, my experience with your moving company was good.

Thanks again for your help.

Best wishes,

Jashan

AI examiner evaluation

Task Achievement / Task Response: Band 7.0

The response successfully addresses all parts of the prompt, earning a solid score for this criterion. The writer covers the three bullet points clearly by explaining what went well during the move, praising a specific employee named Edward for his careful handling of fragile items, and mentioning the issue regarding the shortage of empty cardboard boxes. The position is clear throughout, and the ideas are appropriately extended and supported with relevant details, such as mentioning the glass table and mirrors. While the ideas are well-conceived for a general letter task, some parts could have been slightly more elaborated to reach the highest tiers, but all essential requirements are fully met.

Coherence and Cohesion: Band 7.0

There is a clear logical organization and progression throughout the letter. The writer uses standard formatting for a formal correspondence and structures the text into logical paragraphs, with each paragraph dedicated to a specific point from the prompt. Cohesive devices are employed reasonably well to link ideas, such as using transitional phrases like 'Although, the moving was smooth on that day' and 'As a result'. However, referencing and cohesion occasionally feel slightly mechanical or repetitive, preventing the response from achieving a higher band. Overall, the flow of information is easy to follow from the opening greeting to the final sign-off.

Lexical Resource: Band 5.5

The writer demonstrates an adequate range of vocabulary for the task, successfully communicating the message with some attempts at less common lexical items such as 'fargile' (fragile), 'transporating', and 'supervision'. However, there are noticeable vocabulary and spelling errors, such as 'fargile' instead of fragile, 'mirrios' instead of mirrors, and 'carboard' instead of cardboard. Additionally, some word choices and collocations are slightly unnatural, such as 'services which I took' instead of 'services I received'. These lexical inaccuracies and spelling slips do not impede communication but restrict the score to this band level.

Grammatical Range and Accuracy: Band 5.5

The writer attempts a mix of simple and complex sentence forms, demonstrating some control over grammar and sentence structure. However, there are frequent grammatical errors throughout the text, particularly concerning verb tenses and subject-verb agreement, such as 'on yesterday' instead of yesterday, 'wants to thanks' instead of want to thank, and 'they bring' instead of they brought. Punctuation errors, such as unnecessary commas in 'as, he was', also occur. While these errors rarely impede overall communication, they represent a recurring pattern of inaccuracy that keeps the grammatical performance at this particular band.

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