Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-10-12

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing this letter regarding service you provided for moving our stuff to new apartment.

On the day of moving our furniture everything went well, specially weather as forecast was showing rain. Also, elevator was working throughout the day, so we do not need to lift heavy weights of furniture and your team was excellent in packing kitchen stuff as it was glass material.

Besides this, there were three people who came to move our stuff, but one of them was very good as he was strong and smart though he moved a big size mattress by his own. Additionally, he used such techniques with less effort to move heavy furniture.

I would like to inform you that they arrived half an hour late and we were waiting as we booked elevator for moving stuff which we paid extra money. Moreover, one perosn was very slow and he was taking many breaks in between.

I look forward to hearing from you.

Yours faithfully,

Jinal Prajapati.

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three requested points: it describes positive aspects of moving day, praises one worker, and identifies problems with lateness and slow work. The examples about the functioning elevator and careful packing of glass kitchen items make the positive feedback relevant, while the half-hour delay and extra elevator cost explain the complaint. The praise is clear, but the employee is not identified beyond being one of three workers, and the reasons for calling him “smart” are less specific than the mattress example. To make the response more fully developed, explain the practical impact of the delay and give a more precise account of how the helpful employee assisted you. The polite opening and closing suit a formal feedback letter.

Coherence and Cohesion: Band 6.5

The information is arranged in a sensible sequence: the purpose of writing comes first, followed by positive feedback, praise for an employee, and then the complaint. Paragraph breaks help distinguish these points, and linking expressions such as “Besides this” and “Moreover” make the relationships between ideas clear. The overall progression is easy to follow, though some connections feel mechanical, and “Besides this” does not clearly signal the shift from the moving-day details to the employee’s contribution. The final complaint paragraph also combines two separate concerns without explaining their relationship. Use more precise transitions and keep each paragraph focused on one main point to make the organisation more flexible and polished.

Lexical Resource: Band 5.5

The vocabulary is adequate for communicating the main points, with relevant terms such as “elevator,” “mattress,” “packing,” and “half an hour late.” There are also attempts at more descriptive language, including “strong and smart” and “used such techniques,” but these phrases are imprecise or unnatural in context. “Stuff” is repeated and is too informal for a formal feedback letter, while “heavy weights of furniture” and “glass material” are awkward collocations. The spelling error “perosn” is noticeable. Choose more precise, natural expressions for the service and the worker’s actions, and vary repeated general words; this would make the letter sound more fluent and appropriately formal.

Grammatical Range and Accuracy: Band 5.5

The letter includes a mix of simple statements and longer sentences, including a reason clause in “as we booked elevator” and a result clause about not needing to lift furniture. Meaning is generally clear, but some grammatical errors remain. For example, “for moving our stuff to new apartment” needs an article, and “we do not need to lift” shifts tense from the past account. In “one of them was very good as he was strong and smart though he moved,” the clause connections make the intended meaning difficult to follow. The sentence beginning “I would like to inform you” also shifts from the past events to a present-tense report. Review articles, tense consistency, and clause structure, especially when combining several ideas in one sentence.

See this exact question answered at other band scores. The same prompt compared across bands.

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