Band 4.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 4.5 · Cambridge IELTS 20 · 2026-10-21

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 4.5)

dear sir or madam,

hope so you are dpoing well,

my self simranjeet kaur and moved from my house to new apartment so take a help from one company to move my furniture such as bed, sofa, computer and kitchen stuff along with some other items.

further more there is one employess who help me alot like also threy way of talking is great he help me to move my sofa material like glass , soft toys and other things.

moreover, everthing which the company provide i am happy but if i talk about the money they got from me to mover the stuff i am consider i am happy becuase i think is a expensive company. overall, thank you so much for your help because there is one company near about me to move my all items in new apartment

best regards

simran

AI examiner evaluation

Task Achievement / Task Response: Band 4.0

You attempt to cover the requested points: you mention that the move involved furniture and household items, praise an employee’s helpfulness, and refer to the cost as a concern. However, the response addresses the task only minimally because the details are unclear and the complaint is not expressed directly: “I am consider I am happy” makes it difficult to tell whether you were satisfied with the price. The employee’s contribution is also vague, and you do not clearly explain what went well during the move itself. The response is 144 words, so it does not meet the 150-word minimum. To strengthen the letter, explain one successful part of the service, identify the employee’s specific actions, and state clearly what you were unhappy about.

Coherence and Cohesion: Band 4.5

There is a basic sequence from introducing the move, to mentioning an employee, and then commenting on the service and price. Linking expressions such as “further more” and “moreover” show an attempt to connect ideas. However, the letter is presented as one long paragraph, and the connections between points are sometimes unclear. For example, the sentence beginning “moreover, everthing which the company provide” shifts from general satisfaction to a complaint about cost without making the contrast clear. The closing also repeats the idea that the company helped move the items. Use separate paragraphs for the positive experience, the employee, and the concern, and use clear transitions such as “However” to signal the complaint.

Lexical Resource: Band 4.5

You use some relevant vocabulary for the situation, including “furniture,” “apartment,” “sofa,” and “items,” so the reader can identify the general topic. However, the range is basic and several word choices or spellings make the message difficult to understand. For instance, “take a help” is not a natural expression, “employess” is misspelled, and “sofa material like glass” does not clearly describe what the employee handled. “Mover the stuff” is also imprecise for a formal feedback letter. Choose accurate service-related phrases such as “moving assistance,” “handled my belongings carefully,” and “the removal fee seemed expensive.” Check spelling and use more precise nouns and verbs to explain the service.

Grammatical Range and Accuracy: Band 4.5

The response communicates its general purpose, but sentence structures are very limited and errors occur frequently, sometimes obscuring meaning. The opening “hope so you are dpoing well” lacks a clear subject and has an incorrect verb form, while “my self simranjeet kaur and moved” is not a complete, correctly formed sentence. In “there is one employess who help me,” the verb form and agreement are inaccurate, and the sentence about the money contains several unclear grammatical relationships. Most ideas are joined into long sentences with limited punctuation, making them harder to follow. Practise complete sentences with a clear subject and verb, consistent past tense for the move, and accurate articles and agreement.

See this exact question answered at other band scores. The same prompt compared across bands.

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