Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-10-24

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writting this letter to inform you that I have received the request of your company which is to give a feedback on the service of your employees provided on moving my belongings to my new apartment.

The removal company was a great service that I aquired on my day that I moved my house to the new apartment where I was particularly hesistant because I think that they would damage my things. But they were so helpful and so careful on not damaging my furnitures and posesssions.

I would like to commend Rajid that he is so great at helping also managing my things for example where he ask what will be the arangement of the funitures when get to the new apartment so for me its easy to move my things around when I am with them.

However, there is one thing that im not happy with it that one of your employee has broken a vase on my home where it was a antique piece that my mother gave when she passed. He was appologetic when that accident happen even though it was an accident I would rather have a new piece or monetary replacement for it.

Kind regards,

Julian Kilayko

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three requested points: you describe careful handling of your possessions, praise Rajid for helping plan furniture placement, and explain that a vase was broken. The letter also makes your dissatisfaction and desired remedy clear. These relevant details meet the task well. However, the positive account is less fully developed than the complaint: for example, you could explain more specifically what the team did efficiently on moving day, and clarify Rajid’s contribution with a concrete example. The request for “a new piece or monetary replacement” is understandable, but a more tactful, precise closing request would make the purpose of the letter more effective. Overall, the main ideas are clear, though some are not extended equally.

Coherence and Cohesion: Band 6.5

The letter has a clear overall arrangement: an opening, a paragraph about the move, praise for an employee, and a final paragraph describing the problem. The sequence follows the task’s points, and transitions such as “However” help signal the shift to the complaint. Some connections are less smooth, though. The second paragraph combines your initial concern with the team’s careful work in a long sentence, while the paragraph about Rajid moves quickly from praise to an example. References such as “they” and “them” are understandable but could be made more precise. Separating the ideas into shorter, more focused sentences and linking the example directly to Rajid’s helpfulness would make the progression clearer and less effortful to follow.

Lexical Resource: Band 5.5

You use relevant vocabulary for the situation, including “removal company,” “belongings,” “possessions,” “commend,” and “monetary replacement.” These choices show an attempt to express specific details and a suitably formal purpose. However, spelling and word-choice errors are noticeable, including “writting,” “aquired,” “hesistant,” “posesssions,” and “appologetic.” Some combinations are also unnatural, such as “a great service that I acquired” and “careful on not damaging.” These slips do not prevent the reader from understanding the main message, but they reduce precision and polish. Check spelling carefully and learn common collocations for describing service, careful handling, and compensation.

Grammatical Range and Accuracy: Band 5.5

You attempt both simple and more complex sentence forms, including a contrast with “However” and a relative clause in “a vase … where it was a antique piece.” The overall meaning remains understandable, but some grammatical errors recur. For example, “I have received the request … which is to give a feedback” has an awkward clause structure, and “where he ask what will be the arangement” contains problems with verb form and tense. There are also errors in articles and sentence construction, as in “a antique piece” and “when she passed.” Aim for clearer sentence boundaries and consistent past-tense narration of the move. Practising accurate clauses and article use would improve control while preserving your attempts at varied structures.

See this exact question answered at other band scores. The same prompt compared across bands.

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