Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-11-04

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am writing this letter for your company feedback. I took help from your company to moved the furniture and possessions to my new apartment. My overview is very good experience because every item is arrived on same day and they put all furniture with proper and do with profossionly . they handled all the heavy items professionally, which made the moving process much easier for me.

I would particularly like to praise one of your employees, Mr. karan . He was extremely helpful and experience person . He take extra care when handling my haevy items and checking the all that everything was placed in the correct rooms. His friendly attitude and professionalism made a positive impression on me.

I was disappointed with one aspect of the service. Some of my boxes broken in which i have plastic product which very important , as I needed to unpack essential items. I would appreciate it if your company could improve its delivery arrangements to avoid such delays in the future.

Faithfully,

Harsimran singh

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three requested points: you describe the move as generally successful, praise Mr Karan’s care and helpfulness, and identify a problem with damaged boxes. The positive details about items arriving on the same day and being placed in the correct rooms make the feedback relevant. However, the complaint is not fully clear: you say boxes were broken and mention important plastic products, then refer to “such delays,” although no delay has been explained. This weakens the development of the final point. The letter also opens “Dear Sir,” rather than using the requested “Dear Sir or Madam,” and “Faithfully” is less suitable when addressing the company without a named recipient. Clarify the damage and its impact, and use consistent formal letter conventions to make the response more complete and precise.

Coherence and Cohesion: Band 7.0

The letter has a clear overall progression: an opening explanation, a paragraph praising an employee, and a final paragraph raising a concern. This makes the main purpose easy to follow, and phrases such as “I would particularly like to praise” and “I was disappointed” help signal the shift between points. Some connections within sentences are less clear, however. For example, the complaint moves from broken boxes to needing to unpack essential items and then to “such delays,” which does not clearly connect to the problem described. The first paragraph also combines several ideas in a long, loosely punctuated sequence. Separate the positive details into clearer sentences and ensure that references such as “this issue” point unambiguously to the problem being discussed.

Lexical Resource: Band 5.5

You use relevant vocabulary for the situation, including “furniture and possessions,” “heavy items,” “professionalism,” and “delivery arrangements.” These choices show an attempt to express both praise and dissatisfaction. However, several inaccurate or unnatural expressions reduce precision, such as “I took help from your company,” “my overview is very good experience,” and “with proper.” Spelling and word-form errors, including “profossionly,” “haevy,” and “experience person,” also affect the impression of control. The phrase “plastic product” is unclear in this context, and “delivery arrangements” does not precisely describe the damaged boxes. Build a more reliable range of natural collocations for moving services and check spelling and word forms before submitting.

Grammatical Range and Accuracy: Band 5.5

You attempt both simple and more developed sentence forms, including the sentence explaining that the employee checked whether items were placed in the correct rooms. The main ideas remain understandable, but some grammatical errors recur. Examples include “to moved” instead of an infinitive form, “every item is arrived” instead of a correct past-tense construction, and “He take extra care” instead of “He took extra care.” There are also problems with articles and sentence construction in “checking the all that everything was placed.” Punctuation and spacing are inconsistent, particularly around full stops and commas. Practise accurate past-tense narration and straightforward clause patterns first, then combine ideas using clear subordinate clauses; this will let you show greater range without losing control.

See this exact question answered at other band scores. The same prompt compared across bands.

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