Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 20 · 2026-11-04

IELTS Writing Task 1 question

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided.

Write a letter to the removal company. In your letter

• explain what went well on the day you moved house

• praise an employee who was particularly helpful

• mention an aspect of the service that you were not happy with

You do NOT need to write any addresses.

Begin your letter as follows:
Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing this letter to you to provide feedback about shifting of furniture and possessions to my new house.I will give you details about my experience.

On shifting day It impressed me a lot that your stuffs were on time at my house.It helps us to shift all the things precisely and perfectly.Moreover, though it was on holiday and weather went well your stuffs were attentive and careful while handling sofisticated things and put it on right places.

In addition, I noticed that one of your stuffs name Jim have worked more professionally.He was the manager and he wrote down every details and current condition of the goods that to be shifted.Moreover, he was punctual and polite to other stuffs and look after every single tasks done by them.

Besides a better service, It feels me dissapointed that my every furniture were not wrapped properly which has been committed by your company earlier during signing period.As a result some of my furniture get broken on shifting period.

Thanks for your consideration and give me the opportunity to give feedback.I am eagerly waiting to see your improvement later on.

Yours faithfully,

Asif Iqbal

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

You address all three requested points: the move went smoothly because the crew arrived on time and handled items carefully, Jim is praised for recording the goods’ condition and supervising the team, and you explain that inadequate wrapping led to breakages. This gives the letter a clear purpose and relevant detail. The positive points are somewhat more fully described than the complaint, which would benefit from specifying which items were damaged or what remedy you expect. The praise is also slightly unclear where you call Jim “the manager” without explaining whether this was his role on the move. More precise development of these details would make the response feel more complete and assured.

Coherence and Cohesion: Band 6.5

The letter follows a sensible sequence: purpose, positive experience, praise for an employee, complaint, and closing. Paragraphing helps the reader distinguish these functions, and connectors such as “In addition” and “Besides” signal shifts between points. However, some linking is mechanical or awkward: “Besides a better service” does not clearly introduce the complaint, and repeated “Moreover” makes the praise paragraph feel formulaic. A few references are also unclear, particularly “your stuffs” and “he wrote down every details,” which can briefly interrupt the flow. Use more natural transitions and make each reference explicit; this would strengthen the progression while preserving the clear overall organisation.

Lexical Resource: Band 5.0

Your vocabulary covers the main subject, with relevant terms such as “punctual,” “attentive,” “condition,” and “wrapped.” However, a number of inaccurate word choices and collocations make the letter sound unnatural and sometimes require the reader to infer your meaning. “Shifting” is repeated where “move” or “removal” would be more idiomatic, while “stuffs” is not the correct plural for employees or belongings. Phrases such as “weather went well,” “sophisticated things,” and “it feels me disappointed” are also unsuitable in context. Build a more reliable set of collocations for describing a moving service, damage, and staff conduct, and check spelling such as “disappointed.”

Grammatical Range and Accuracy: Band 5.0

You attempt both simple and more extended sentences, including a contrast clause beginning “though it was on holiday” and a relative clause describing Jim. However, control is inconsistent, and errors in agreement, verb forms, articles, and sentence boundaries are frequent enough to make some sentences difficult to process. For example, “Jim have worked” should use a singular past form, and “my every furniture were” has problems with both determiner placement and agreement. The opening also runs “new house.I” together, while “It helps us” shifts tense from the past account. Practise accurate past-tense narration and subject–verb agreement, then proofread punctuation and sentence boundaries.

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