Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 21 · 2026-09-12

IELTS Writing Task 1 question

Student answer (Band 6.0)

I am writing this to complaint about the electronic device which I just bought from your shop.

Last Saturday, I purchased an electronic table lamp for my study table from your Brampton location's store. Although it looks great when I saw it in store, when I orderd it online and come to place then I noticed that it has many scretches on it. In addition, the bulb of the lamp is also sometimes flickering and wire is also damaged.

I google the promblem and did some steps but it still has same problem. The lamp might have from electric issues that are unable to resovle by myself. Eventhough, I was incapable to do anything for the scretches which are on it.

I would therefore appriciate it if you could arrange either a replacement or full refund. I believe that replecing it would be the best option. Moreover, I have original reciept of it and I can provide you the photographs or videos of it.

Yours faithfully,

Karanpreet

AI examiner evaluation

Task Achievement / Task Response — Band 6.5

The student has successfully covered all parts of the letter writing task for General Training. The purpose of the correspondence is immediately clear, and the tone is appropriately formal for a complaint letter. The student clearly outlines the problem with the electronic table lamp—mentioning scratches, a flickering bulb, and a damaged wire—and outlines the specific desired outcome, which is a replacement or a full refund. Key details such as the purchase location and willingness to provide receipts, photographs, or videos are well integrated. The response adequately fulfils the requirements of the prompt and maintains a clear, consistent point of view throughout, matching the requirements of Band 6.5 to Band 7.0.

Coherence and Cohesion — Band 6.0

The letter follows a clear, logical structure with appropriate paragraphing that separates the introduction, the details of the problem, troubleshooting steps, and the final call to action. Cohesive devices such as 'Although', 'In addition', 'Moreover', and 'therefore' are used to connect ideas, though some referencing and transitional phrasing feel a bit mechanical or unnatural, such as 'when I orderd it online and come to place then I noticed'. Overall, the message progresses logically from the identification of the issue to the requested resolution, fulfilling the criteria for Band 6.0.

Lexical Resource — Band 5.5

The vocabulary used is adequate for the task, with appropriate functional terms related to online shopping and product complaints like 'electronic table lamp', 'replacement', 'full refund', and 'original receipt'. However, there are several noticeable spelling and word choice errors, including 'complaint' spelled as 'complaint' correctly in the verb form but used incorrectly as a noun ('I am writing this to complaint'), 'orderd', 'scretches', 'promblem', 'resovle', 'appriciate', and 'replecing'. These lexical errors and awkward collocations like 'come to place' somewhat limit the range and accuracy, placing the response firmly at Band 5.5.

Grammatical Range and Accuracy — Band 6.0

The student demonstrates a mix of simple and complex sentence structures, attempting various subordinate clauses using words like 'Although', 'although', and 'Evenhough'. While some sentences are error-free and communicate meaning effectively, there are several grammatical and mechanical inaccuracies, such as 'The lamp might have from electric issues' (incorrect preposition), 'that are unable to resovle by myself' (passive voice misuse), and 'Evenhough, I was incapable to do anything'. Punctuation is generally acceptable, and communication is rarely impeded, but the frequency of grammatical slips keeps the score at a Band 6.0.

See this exact question answered at other band scores — the same prompt compared across bands.

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