Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 11 · 2026-08-22

IELTS Writing Task 1 question

Write a letter to the manager of the hotel. In your letter

• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I am writing to lodge a complaint about missing crucial papers in my room. I stayed at room 112 on August 7th 2026, and checked out on August 9 in the evening. I strongly remember, I saw the papers on the nightstand table in black colour document holder.

Firstly, I visited the hotel for my work meeting. The visiting team came from Japan and stayed in room number 115, and we eventually signed the MOU. The paper has final signature and the conditions of the deal. It holds tremendous value to my company by improving the finance and adds thousands of job for neighbourhood. I have to share those papers with my stakeholders before next Monday, I need them as soon as possible.

Due to my busy schedule, I would not be able to collect them. Therefore, I would request you to share those documents on my email-address. Should you require further information, I have enclosed the photos of my document holder and would be happy to assist further.

I look forward to hearing back from you.

Kind regards,

Ryan.

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

You have addressed all three bullet points in the prompt: you identified the location of the papers, explained their importance, and requested a specific action from the manager. The tone is generally appropriate for a formal letter, although the opening sentence is slightly aggressive by calling it a 'complaint' rather than a request for assistance. The ideas are relevant and well-developed, particularly the explanation regarding the MOU and its impact on the company and the local community. You have provided a clear purpose and followed the required structure effectively.

Coherence and Cohesion — Band 7.0

The letter is logically organized into clear paragraphs, each serving a specific purpose. You use some cohesive devices such as 'Firstly', 'Therefore', and 'Due to', which help the flow of information. However, the transition between the first and second paragraph could be smoother. The referencing is generally clear, though the sentence 'The paper has final signature' is slightly disjointed. Overall, the progression of ideas is easy to follow, and the paragraphing is used appropriately to separate the different requirements of the task.

Lexical Resource — Band 6.5

You demonstrate a sufficient range of vocabulary to convey your meaning clearly. Phrases like 'lodge a complaint', 'tremendous value', and 'stakeholders' are effective. There are some minor collocation issues, such as 'adds thousands of job' (should be 'adds thousands of jobs') and 'share those documents on my email-address' (should be 'send those documents to my email address'). While these errors do not impede communication, they indicate a need for more precise word choice and attention to common English collocations.

Grammatical Range and Accuracy — Band 6.5

You use a mix of simple and complex sentence structures. There are some grammatical inaccuracies, such as 'I strongly remember, I saw the papers' (comma splice and awkward phrasing) and 'I would not be able to collect them' (the use of 'would' is unnecessary here; 'will' is more appropriate). Punctuation is generally functional, but there are minor errors in article usage and pluralization. Despite these slips, the meaning remains clear throughout the letter, and the errors do not significantly hinder the reader's understanding.

See this exact question answered at other band scores — the same prompt compared across bands.

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