Band 5.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 5.0 · Cambridge IELTS 11 · 2026-09-04

IELTS Writing Task 1 question

Write a letter to the manager of the hotel. In your letter

• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 5.0)

DEAR MANAGER,

I HOPE YOU ARE DOING WELL. I JUST WANTED TO LET YOU KNOW THAT YESTERDAY I HAD CONVERSTAION ON CRUCIAL TOPIC WHAT THEY ARE THEIR REQUIREMENTS FOR THE IMPROVEMENT OF COMPANY MAINTENENCE WITH THE DIFFERENT DEPARTMENT (MAINTENENCE DEPARTMENT) SO THEN I MADE A REPORT ABOUT EACH POINTS WHICH I THOUGHT MUST BE CONSIDERED IN THIS WEEK. ACTUALLY I FORGET IN THEIR AREA IN MEETING ROOM. TODAY I HAD TO SUBMIT THIS REPORT TO THE FLOOR SUPERVISOR BUT I CANNOT DO THAT BECAUSE I AM ON OFF TODAY. CAN YOU HELP ME TO GET THIS REPORT PAPER FROM DIFFERENT DEPARTMENT (MAINTENENCE) SO THAT I CAN FORWARD TO FLOOR SUPERVISOR THEY CAN WORK ON THEM AS SOON AS POSSIBLE.

I HOPE YPU WILL UNDERSTAND MY CONCERN AND THIS IS MORE IMPORTANT FOR OUR COMPANY TO OVERCOME THE ISSUES WHATEVER WE HAVE IN EACH DEPARTMENT.

THANK YOU FOR ASSISTING ME.

YOUR ASSISTANCE

NARINDER KAUR

AI examiner evaluation

Task Achievement / Task Response — Band 5.5

The letter addresses all three bullet points: the location of the papers, their importance, and the requested action. However, the development of these points is somewhat unclear due to awkward phrasing. For instance, the explanation of why the papers are important is repetitive and lacks professional clarity. While the task requirements are met, the tone is inconsistent for a formal letter to a hotel manager, and the lack of paragraphing makes the structure feel rushed. To improve, ensure each bullet point is clearly separated into its own paragraph and use more formal, precise language to explain the situation.

Coherence and Cohesion — Band 5.0

The letter lacks proper paragraphing, which is a significant requirement for formal correspondence. The ideas are presented in a single block, making it difficult for the reader to follow the progression of the request. While there is a logical flow from the problem to the solution, the lack of cohesive devices (such as 'furthermore', 'consequently', or 'in addition') makes the writing feel disjointed. To improve, you should use clear paragraph breaks for each section of the letter and incorporate linking words to connect your sentences more fluidly.

Lexical Resource — Band 5.0

The vocabulary is quite limited and repetitive, with several spelling errors such as 'CONVERSTAION', 'MAINTENENCE', and 'YPU'. The word choice is often informal or imprecise, such as 'get this report paper' and 'on off today'. The range of vocabulary is insufficient to express the ideas with the necessary professional tone required for this task. To improve, focus on learning formal business collocations and proofreading your work to eliminate basic spelling mistakes that detract from the professional quality of your writing.

Grammatical Range and Accuracy — Band 5.0

The response contains frequent grammatical errors that occasionally impede clarity. There are issues with verb tense consistency ('I forget' instead of 'I forgot'), article usage, and sentence structure. Many sentences are run-on or lack proper punctuation, such as the long, confusing sentence beginning with 'I JUST WANTED TO LET YOU KNOW'. The range of structures is limited, relying mostly on simple sentences. To improve, focus on mastering basic sentence construction, ensuring subject-verb agreement, and using correct punctuation to separate distinct ideas.

See this exact question answered at other band scores — the same prompt compared across bands.

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