Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 11 · 2026-09-11

IELTS Writing Task 1 question

Write a letter to the manager of the hotel. In your letter

• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I hope you are doing well. I am writing this letter to request you to help me in finding my papers in your hotel which I forgot to take back.

I stayed in your hotel last week for the business meetings for two days. First day, I attend full-day conferences in the meeting hall of your hotel. Following day, I was in my room with two clients and discussing topics regarding ongoing project work. So, I think maybe I put papers in the drawer of the table in my room 402 and forgot to bring it back during the check-out time.

Those documents are really important to me, because it contains the confidential information regarding upcoming project work and signed documents of our clients. Additionally, some papers are related to current project, so I have to get those documents soon in order to continue ongoing work and complete it within a deadline. If I didn't get them back on time, it will damage my professional image among the staff and bosses.

I will appreciate it if you could inquire to lost and found counter, if they have any information about my papers. Also, ask to your housekeeping staff, if they find it in my room during the cleaning process. I am ready to pay the charge of delivery and I will send you my home address.

I hope you consider my request and help me to overcome my difficulties soon. I look forward to your positive response in this matter.

Thank you for your time and consideration.

Yours faithfully,

Twinkle

AI examiner evaluation

Task Achievement / Task Response — Band 8.0

The letter successfully addresses all three bullet points of the prompt. You clearly identified the location of the papers (the drawer in room 402), explained their importance (confidential project information and client signatures), and provided clear instructions to the manager regarding the lost and found and housekeeping staff. The tone is appropriate for a formal business letter, and the purpose is clear from the outset. The ideas are well-developed and relevant to the scenario provided, meeting all requirements of the task effectively.

Coherence and Cohesion — Band 7.5

The letter is logically organized with a clear progression of ideas. Each paragraph serves a distinct purpose, moving from the introduction to the explanation of the situation, the importance of the documents, and finally the request for action. Cohesive devices such as 'Additionally', 'So', and 'If' are used to link ideas, although some transitions could be more sophisticated. Paragraphing is used appropriately to separate the different stages of the request. The flow is smooth, and the reader can easily follow the narrative from the initial problem to the proposed solution.

Lexical Resource — Band 6.5

You demonstrate a sufficient range of vocabulary to convey your message clearly. Phrases like 'confidential information', 'professional image', and 'positive response' are used correctly. However, there are some minor inaccuracies in collocation and word choice, such as 'forgot to take back' (should be 'left behind') and 'ask to your housekeeping staff' (should be 'ask your housekeeping staff'). While these do not impede communication, they prevent the vocabulary from reaching a higher band. Using more precise terminology would enhance the professional tone of the letter.

Grammatical Range and Accuracy — Band 6.5

The letter uses a mix of simple and complex sentence structures. While the meaning is always clear, there are several grammatical slips. For instance, 'I attend full-day conferences' should be 'I attended', and 'if they find it' should be 'if they have found it'. There are also minor errors with articles and prepositions, such as 'inquire to lost and found counter' (should be 'inquire at the lost and found'). Despite these errors, the majority of sentences are clear and the grammatical mistakes do not cause confusion for the reader.

See this exact question answered at other band scores — the same prompt compared across bands.

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