Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-11-10

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir or Madam,

I am writing a letter to bring your attention about my laptop which your company provided me. As you know, I am working in your digital marketing department and do work from home.

Furthermore, I recently find my laptop is not working properly because now its been 3 years that i am using the same device. Definitely, now its creating a lots of problem while i am working on any new project in the middle some times it got stuck and majority of times it take so much time to process everything. hence this is a reasons nowadays my projects are late and this effects my accuracy of work.

I would really appreciate it if company could provide me new laptop that would help to get back on track with accuracy. I think will this boost my confidence while handling big projects.

Thank for your time and consideration and i would look forward for your response.

Yours faithfully

Nancy Nancy

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The letter addresses all three required points: it identifies the laptop problem, explains that delays are affecting project deadlines and accuracy, and requests a replacement. The purpose is clear from the opening, and the request is polite. However, some details are only briefly developed. For example, the laptop’s age and tendency to freeze or process slowly are mentioned, but the writer could explain more specifically how often this happens or give a concrete example of a work task affected. The request for a new laptop is clear, though it would be stronger if it also asked about the process or timing for replacement. This covers the task well overall, with some ideas less fully supported than others.

Coherence and Cohesion: Band 6.5

The letter has a recognisable structure, moving from its purpose to the equipment problem, its effect on work, and the requested solution. Paragraphing helps separate these stages, and linking expressions such as “Furthermore” and “I would really appreciate it” guide the reader. However, some connections feel mechanical or unclear: “Furthermore” does not introduce a distinct additional point, while “hence this is a reasons” makes the relationship between the laptop’s performance and late projects harder to follow. The long sentence describing the faults also combines several ideas without clear punctuation. Use more direct transitions and divide that explanation into shorter sentences to make the progression smoother.

Lexical Resource: Band 5.5

The vocabulary is sufficient to communicate the situation, with relevant terms such as “digital marketing department,” “project,” “process,” and “accuracy.” The writer also attempts more specific expressions, including “get back on track” and “handling big projects.” However, several word choices and collocations are inaccurate or unnatural, such as “bring your attention about,” “a lots of problem,” and “boost my confidence” in this context. Repetition of “problem” and “work” also limits flexibility. Aim for more precise business-letter phrasing, for example, “draw your attention to,” “several issues,” and “meet project deadlines.” These improvements would make the message more natural and professional.

Grammatical Range and Accuracy: Band 5.0

The response attempts both simple and longer sentence forms, and the main message remains understandable. However, errors in verb forms, agreement, articles, and sentence construction are frequent enough to affect fluency. Examples include “I recently find” instead of a past-tense form, “its been 3 years,” “it take so much time,” and “I think will this boost my confidence.” The sentence beginning “in the middle some times” is also difficult to follow because its clauses are not clearly organised or punctuated. Practise forming accurate past and present-tense sentences, checking subject–verb agreement, and using complete clauses. Breaking the description of the laptop’s faults into two or three sentences would improve control and readability.

See this exact question answered at other band scores. The same prompt compared across bands.

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