Band 5.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 5.0 · Cambridge IELTS 12 · 2026-11-12

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 5.0)

Dear Sir or Madam,

I am writing to place an order for specific equiment that I use for my job.

I am a tutor and make online educational videos .I normally use camera for making videos , but from last two weeks, it is not working and I face difficulties to record videos.

The major problem that I face is that when I am recording ,the light does not work properly and words that are written on board are not visible to the learners.Most of the students want refund of their fees because of poor quality of videos .

I want to place an order of camera and memory card too so that I can capture videos properly and help individuals to learn.

I will share my address and give me home delivery.

Kind rewards,

Taran

AI examiner evaluation

Task Achievement / Task Response: Band 4.0

You identify a camera problem and explain its effect on your work: the lighting fails, the board is hard to read, and students are seeking refunds. However, the request is not clearly aligned with the task. You say you are writing “to place an order” for a camera and memory card, rather than asking the supplier to repair or replace the faulty equipment, and “I will share my address and give me home delivery” does not clearly state what action you expect. The letter therefore addresses the situation only partially, with the requested solution unclear. It also contains 136 words, below the required 150. Add a clear request and relevant details about the equipment and the remedy you want.

Coherence and Cohesion: Band 5.0

The ideas are presented in a generally understandable order: you introduce your work, describe the camera fault, explain its impact, and then make a request. This gives the reader a basic sense of the situation. However, the progression is not fully clear because the opening says you want to place an order, while the later details describe a faulty camera that the supplier should presumably address. The final sentence about sharing your address and requesting delivery is also disconnected from a clearly stated solution. Use separate paragraphs for the problem, its consequences, and your requested action, and connect them with simple, accurate transitions such as “As a result” and “Therefore.”

Lexical Resource: Band 5.0

You use enough basic vocabulary to communicate the main situation, including “tutor,” “educational videos,” “record,” and “refund.” However, the range is limited, and several word choices or collocations are inaccurate or unclear, which makes the purpose of the letter harder to follow. For example, “place an order” suggests buying new equipment rather than reporting a fault, and “the light does not work properly” could be more precise about the camera’s lighting function. There are also spelling and form errors, such as “equiment” and “Kind rewards.” Choose vocabulary that clearly describes a complaint and remedy, such as “faulty camera,” “repair,” or “replacement,” and check spelling before submitting.

Grammatical Range and Accuracy: Band 5.5

You communicate through mostly simple sentence patterns, with some attempts to combine ideas, as in “Most of the students want refund of their fees because of poor quality of videos.” The main meaning is usually recoverable, but errors in articles, prepositions, and sentence construction occur across the response. Examples include “use camera,” “from last two weeks,” and “I will share my address and give me home delivery.” Punctuation and spacing are also inconsistent, as in “videos .I” and “recording ,the.” These issues make parts of the letter awkward, although they do not generally prevent understanding. Practise accurate sentence patterns such as “For the past two weeks, the camera has not been working” and “Please arrange home delivery.”

See this exact question answered at other band scores. The same prompt compared across bands.

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