Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 12 · 2026-07-24

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I hope you are doing well.

I am writing to inform you about a problem in the computer that i use for my job at home.

I use this computer everyday for research projects, making presentations, and checking mails. It is essential part of my job. However it can not work properly as before. The screen has suddenly stopped working whenever i make PPT. Moreover, The battery has immediately discharge without using it.

I am extremely inconvenience because I am unable to finish my projects and it can affect my professional tasks as well as my promotion. In addition, it will also affect on company's reputation if documents not submmited before the audit.

I am appreciate if you could change this computer with a new one or arrange for a repaired as soon as possible.

Thank you for your time and consideration. I look forward to your positive response soon.

Yours faithfully,

Khushbu H Patel

AI examiner evaluation

Task Achievement / Task Response — Band 7.5

The response successfully addresses all three bullet points of the prompt: describing the technical issues, explaining the impact on work, and requesting a resolution. The tone is appropriate for a formal letter. The ideas are relevant and clearly presented, though the development of the impact on the company's reputation is slightly brief. Overall, the response fulfills the requirements of the task effectively, providing a clear purpose and a logical structure that meets the needs of the reader.

Coherence and Cohesion — Band 7.5

The letter is logically organized with a clear introduction, body, and conclusion. Paragraphing is used appropriately to separate the problem, the impact, and the requested action. Cohesive devices such as 'Moreover', 'In addition', and 'However' are used to link ideas, although some transitions feel slightly mechanical. The progression of information is clear throughout, and the reader can easily follow the writer's argument from the initial problem description to the final request for a replacement or repair.

Lexical Resource — Band 6.5

The vocabulary is generally adequate for the task, allowing the writer to communicate their needs clearly. There are some minor errors in word choice, such as 'I am extremely inconvenience' (should be 'inconvenienced') and 'arrange for a repaired' (should be 'arrange for a repair'). While the range is sufficient to convey the message, it lacks the variety and precision of more advanced lexical usage. The spelling is mostly accurate, though 'submmited' is a minor error that does not impede overall understanding.

Grammatical Range and Accuracy — Band 6.5

The response uses a mix of simple and complex sentence structures. There are several grammatical errors, such as 'problem in the computer' (should be 'with'), 'it can not work' (should be 'cannot'), and 'battery has immediately discharge' (should be 'discharged'). Additionally, there are issues with article usage and verb tense consistency. While these errors are noticeable, they do not prevent the reader from understanding the core message. To improve, the writer should focus on subject-verb agreement and the correct use of passive voice in formal correspondence.

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