Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-07-24

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Subject: regarding the complaint of my recent purchase.

Hi sir,

ABC company.

I hope you are doing well,

I want to inform you regarding my recent purchased laptop is not working properly. actually it shut off by itself and restart again and again, which creates problem while working on important files last night. All the data disappear when it got start again. I want you eithert fix or give me the new piece of laptop; i also have proper proof of purchase. Please give me a appointment so i can come to your shop to replace it as soon as possible, in order to do my work on time because it is very crucial file which i have to complete on time. i will really appreciate your help.

Regards

Anish

[redacted phone]

AI examiner evaluation

Task Achievement / Task Response — Band 5.5

You have addressed all three bullet points: describing the problem, explaining the impact on your work, and stating your desired resolution. However, the response is significantly under the 150-word minimum requirement, which limits the development of your ideas. While the purpose of the letter is clear, the brevity prevents you from providing a more professional or detailed account of the situation. To improve, you should expand on the specific nature of the technical fault and provide more context regarding the urgency of your work. Because the length requirement was not met, the task achievement is negatively impacted.

Coherence and Cohesion — Band 6.0

The letter lacks formal paragraphing, which is essential for a professional letter. The ideas are presented in a single block, making the flow feel somewhat disjointed. While you use some basic cohesive devices like 'actually' and 'in order to', the overall structure is quite mechanical. To achieve a higher band, you should organize your letter into clear paragraphs: one for the introduction and problem description, one for the impact, and one for the proposed solution. Using a wider variety of linking words (e.g., 'consequently', 'furthermore', 'therefore') would also help improve the logical progression of your ideas.

Lexical Resource — Band 6.0

Your vocabulary is generally functional but limited. You rely on basic phrasing such as 'not working properly' and 'give me the new piece'. There are also some errors in word choice and collocation, such as 'give me a appointment' (should be 'make an appointment') and 'it got start again' (should be 'it restarted'). To improve, try to incorporate more precise, professional vocabulary related to technical issues and business correspondence. Expanding your range of synonyms and ensuring correct collocations will help you convey your message with greater accuracy and sophistication.

Grammatical Range and Accuracy — Band 5.5

Your writing contains several grammatical errors that occasionally impede the flow of reading. Examples include 'my recent purchased laptop' (should be 'my recently purchased laptop'), 'it shut off' (should be 'it shuts off' or 'it shut off'), and 'it is very crucial file' (should be 'it is a very crucial file'). There is a lack of complex sentence structures, and punctuation is inconsistent, particularly with the use of lowercase letters at the start of sentences. Focusing on subject-verb agreement, proper article usage, and sentence variety will significantly enhance your grammatical accuracy.

Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.