Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-07-26

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I would like to inform you that computer. I brought from your shop last month screen adjusting folding joints are broken.

Computer which you sell me last month is damage from center from which the screen adjustment joints work. Moreover, It also start making a loud sound from CPU when ever I turn it on or off.

As you know I buy this top model computer from you as i started working from as the covid cases in my office are increasing rapidly from last few weeks. As you computer screen is not getting fix on the angle I wanted to keep while on zoom video meeting.

I think that you should send some one from your shop who can fixed it as it is brand new and under all guaranty which you give me when Buy from you and try to send that person on the correct address which I give you last time your person delivered my computer wrong apartment.

Your sincerely,

Rishi

AI examiner evaluation

Task Achievement / Task Response — Band 6.5

The letter addresses all three bullet points: the problem is described (broken joints and CPU noise), the impact on work is explained (difficulty with Zoom meetings), and a request for action is made (a technician visit). However, the development of these points is somewhat limited by the language control. The tone is generally appropriate for a formal complaint, though the structure is slightly disjointed. To improve, ensure that the connection between the equipment failure and the specific work tasks is more clearly articulated to provide a more professional and persuasive tone.

Coherence and Cohesion — Band 6.5

The letter is organised into paragraphs, which helps the reader follow the progression of ideas. However, the use of cohesive devices is limited and sometimes mechanical. For example, the transition between the description of the problem and the impact on work is abrupt. There is a reliance on simple sentence structures, and the flow between sentences could be improved by using a wider variety of linking words (e.g., 'consequently', 'furthermore', 'as a result'). Referencing is occasionally unclear, such as the vague mention of 'that person' and 'the correct address'.

Lexical Resource — Band 6.0

The vocabulary is adequate for the task but lacks precision and variety. There are several instances of awkward phrasing and incorrect word forms, such as 'I brought' instead of 'I bought', 'is damage' instead of 'is damaged', and 'get fix' instead of 'get fixed'. These errors occasionally impede the flow of reading. To reach a higher band, you should focus on using more accurate collocations and ensuring that word forms (nouns, verbs, adjectives) are used correctly in context. The range of vocabulary is sufficient to convey the message but does not demonstrate flexibility.

Grammatical Range and Accuracy — Band 5.5

The writing contains frequent grammatical errors that affect the clarity of the message. Issues include incorrect verb tenses ('I buy this top model'), missing articles ('as the covid cases'), and subject-verb agreement errors ('It also start making'). While the meaning is generally understandable, the high frequency of errors in basic structures prevents the response from reaching a higher band. There is a limited range of complex structures, and attempts at them are often faulty. Focusing on basic sentence construction, specifically verb tense consistency and article usage, will significantly improve your accuracy.

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