Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-01

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir or Madam,

Hope you are doing well,

I am Veena. I recently joined as a team lead in your Company. I am writing this email to raise an issue that I am experiencing with my laptop.

To begin with, I requested for a laptop and a monitor for my work. But I received only a old version laptop which doesn't support all my project related applications and also have an issue with the battery.

As, I am unable to download the project related files. I am not able to meet my deadlines and which results ,delay in the project release and as a result it is effecting the companies reputation.

Therefore, I would like to request you to provide an another laptop which supports all the latest applications and also a monitor which helps to ease my work. Please email me if you need any further details and permissions required from my manager.

Looking Forward to hearing from you.

Thank you,

Y. Veena.

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

You have addressed all three bullet points in the prompt: describing the equipment problem, explaining the impact on your work, and stating your desired outcome. The tone is appropriate for a formal business letter. However, the development of ideas is somewhat brief. For instance, while you mention the laptop does not support applications, providing a specific example of a software or task you cannot perform would have strengthened the response. The letter is clearly focused on the task, and the purpose is immediately apparent to the reader. To reach a higher band, ensure that each point is expanded with slightly more detail to fully demonstrate your ability to communicate complex professional needs.

Coherence and Cohesion — Band 6.5

The letter follows a logical structure with a clear introduction, body, and conclusion. Paragraphing is used to separate the different requirements of the task. You use some cohesive devices such as 'To begin with', 'Therefore', and 'as a result', which help guide the reader. However, some transitions are slightly mechanical or misused, such as the sentence fragment starting with 'As, I am unable to...' and the awkward phrasing 'and which results ,delay'. Improving the flow between sentences and ensuring that punctuation does not disrupt the logical progression of your ideas will help improve your score in this area.

Lexical Resource — Band 6.5

You have a sufficient range of vocabulary to convey your message clearly, using terms like 'project related applications', 'deadlines', and 'reputation'. There are some minor errors in word choice and collocation, such as 'a old version laptop' (should be 'an old version') and 'effecting the companies reputation' (should be 'affecting the company's reputation'). While these errors do not impede communication, they indicate a need for more precision. To improve, focus on using articles correctly and ensuring that verbs like 'affect' and 'effect' are used in the right context. The vocabulary is adequate for the task but lacks the variety and sophistication required for higher bands.

Grammatical Range and Accuracy — Band 6.5

You demonstrate a mix of simple and complex sentence structures. While the meaning is generally clear, there are several grammatical errors, particularly with article usage ('a old version'), punctuation (unnecessary commas), and sentence fragments ('As, I am unable to...'). Some sentences are slightly disjointed, such as 'and which results ,delay in the project release'. To achieve a higher band, you should aim for more error-free sentences and ensure that complex structures are punctuated correctly. Focusing on subject-verb agreement and the proper use of relative clauses will also help you demonstrate better control over your writing.

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