Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-01

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir/Madam

I am writing to express the issue I faced while using a computer which I mostly use for work.

Last month, I purchased acer company laptop one of your shop which is located in ottawa. well, I was really impressed with size and features of this equipment. But I really get disappointed from last two days it is giving me trouble to complete my work. first of all, its battery life is not long lasting. It went down after few hours of charge. Besides this the keyboard is not working properly as I can not type the words.

Due to this problem, my work is affected significantly. I can not complete my assinged tasks on time. It tooks too long to compile the assignment since, I have to charged it after every hour as well as the typing issue reduce the work efficency

I would be really appreciated if your company could replace it with new one or repair it without charging additional cost because it provides one year granty and wranty when I bought it from your company.

I look forward from hearing you soon on this problem. Hoping replacement as soon as possible so that I can continue my work. If you need any additional information you can contact me [redacted phone] or alternatively email:- [redacted email]. My address:- 348 Edward St, prescot

Your faithfully

Prabhjit Kaur

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

You have addressed all three bullet points of the task: describing the problem, explaining the impact on your work, and stating the desired outcome. The tone is appropriate for a formal letter. However, the development of ideas is somewhat basic. For example, while you mention the battery and keyboard issues, the explanation of how this affects your work could be more detailed to fully meet the requirements of a higher band. The letter is clear and the purpose is immediately understood, which is a strength.

Coherence and Cohesion — Band 7.0

The letter is logically organized into paragraphs, each serving a specific purpose. You use some cohesive devices such as 'first of all', 'besides this', and 'due to this problem'. However, the flow between sentences is occasionally mechanical, and some transitions feel slightly abrupt. The use of paragraphing is appropriate for a formal letter, and the overall progression of ideas is easy to follow, though the connection between the problem description and the impact could be smoother.

Lexical Resource — Band 6.5

You have an adequate range of vocabulary to convey your message clearly. You use some relevant terms like 'purchased', 'features', 'efficiency', and 'replacement'. However, there are some inaccuracies in word choice and collocation, such as 'get disappointed' instead of 'am disappointed' and 'granty and wranty' (a misspelling of guarantee and warranty). While these errors do not impede communication, they limit the score. Expanding your vocabulary to include more precise business-related terminology would improve your performance.

Grammatical Range and Accuracy — Band 6.0

You demonstrate a mix of simple and complex sentence structures. There are several grammatical errors, such as 'one of your shop' (should be 'one of your shops'), 'It tooks' (should be 'It takes'), and 'I look forward from hearing you' (should be 'to hearing from you'). Punctuation is also inconsistent, particularly with the use of commas and capitalization. While these errors are frequent, they rarely prevent the reader from understanding your meaning. To improve, focus on subject-verb agreement and preposition usage.

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