Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-07

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir,

I am writing this letter to draw your attention regarding the ongoing issue with laptop provided to me for work-from-home purposes. Many keys have not been working properly and error occurred when download large files since past few days.

This problem leads to create unnecessary disturbance while working. It takes more time to complete any projects; consequently, I have to worked for prolong period of time to submitting my projects at decided schedual. Moreover, large PDF documents take a considerable amount of time to download and error may sometimes occur during the process. Many times, I have to use personal tablets to download large PDF files. As a result, I am often unable to work

properly and complete my tasks efficiently.

I would appreciate it if you could either replace my laptop with a new one or repair the keyboard and resolve the Random Access Memory issue as soon as possible.

I look forward to your promt response.

Yours faithfully,

Bijal

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

The letter successfully addresses all three bullet points: describing the equipment problem, explaining the impact on work, and requesting a resolution. The tone is appropriate for a formal letter of complaint. The ideas are relevant and clearly presented, covering the keyboard issues and the download errors. The purpose of the letter is clear from the outset, and the request for a replacement or repair is specific. The response is well-structured and fulfills the requirements of the task effectively.

Coherence and Cohesion — Band 7.0

The letter is logically organized with a clear introduction, body paragraphs, and a closing. Cohesive devices such as 'consequently', 'moreover', and 'as a result' are used to connect ideas, although some transitions feel slightly mechanical. Paragraphing is used appropriately to separate the problem description from the impact and the requested action. The flow of information is easy to follow, and the relationship between the technical issues and the resulting work delays is clearly established.

Lexical Resource — Band 6.0

The vocabulary is generally adequate for the task, allowing for clear communication. There are some instances of slightly unnatural phrasing, such as 'draw your attention regarding' (should be 'to') and 'decided schedual' (should be 'scheduled deadline'). While the range is sufficient to convey the necessary information, it lacks the sophistication or precision of higher bands. Spelling errors like 'schedual' and 'promt' indicate a need for more careful proofreading, though these do not impede the overall meaning.

Grammatical Range and Accuracy — Band 5.5

The response shows a mix of simple and complex sentence structures. However, there are several grammatical inaccuracies, such as 'laptop provided' (missing article 'the'), 'error occurred' (should be 'errors occur'), and 'I have to worked' (should be 'I have to work'). Additionally, 'prolong period' should be 'prolonged period'. While these errors are frequent, they do not prevent the reader from understanding the message. The control over verb tenses and articles needs improvement to reach a higher band.

See this exact question answered at other band scores — the same prompt compared across bands.

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