Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-08-09

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am writing this letter to complain about the laptop that I bought you last week.

I am harshdeep kaur, on 26th of March at 6.00 pm, I bought a laptop of dell company. I am regularly using this laptop for my online work however this device works good for only two days. Now this device give me problem in charging and yesterday it went shut down in my working hours as a result it will effect my work.

I am working in IT sector as a software engineer. I need laptop on daily basis. If it is not working properly I will be in trouble.

I am writing this letter to request you that my laptop is in gurantee period so could you please replace my device in a week. As I need it urgently.

I look forward to hearing from you soon.

your faithfully,

Harshdeep Kaur.

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

The letter addresses all three bullet points: the problem is described, the impact on work is explained, and a request for action is made. However, the development of these points is somewhat limited. For example, the explanation of how the problem affects your work is brief and could be expanded with more specific details about the nature of the software engineering tasks being hindered. The tone is generally appropriate for a formal letter, though the opening 'I bought you' is slightly unnatural. Overall, the task is fulfilled, but the content could be more detailed to reach a higher band.

Coherence and Cohesion — Band 6.0

The letter is organised into logical paragraphs, which helps the reader follow the narrative. However, the use of cohesive devices is quite basic and sometimes repetitive. For instance, the frequent use of 'I am' at the start of sentences creates a mechanical flow. There is a lack of varied linking words to connect ideas more fluidly. While the progression of ideas is clear, the transitions between the problem description and the request for action could be smoother to improve the overall coherence of the text.

Lexical Resource — Band 5.5

The vocabulary is sufficient for the task but remains quite simple. There are several errors in word choice and collocation, such as 'bought you' instead of 'bought from you' and 'works good' instead of 'worked well'. Additionally, there are spelling errors like 'gurantee' (guarantee). To improve, you should focus on using more precise terminology related to technical issues and formal business correspondence. The range of vocabulary is limited, which prevents the expression of more nuanced ideas regarding the urgency of the situation.

Grammatical Range and Accuracy — Band 5.5

The letter contains a mix of simple and some complex sentence structures. However, there are frequent grammatical errors that occasionally impede the flow of reading. Examples include tense inconsistencies ('this device works good' should be 'worked well'), missing articles ('I am working in IT sector'), and punctuation errors in the closing ('your faithfully'). While the meaning is generally clear, the frequency of these errors suggests a need for more careful proofreading and a better grasp of verb tenses and article usage in formal writing.

See this exact question answered at other band scores — the same prompt compared across bands.

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