Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-12

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear sir/madam,

I am writing this letter to inform you about the charger which i recently purchased from your shop around last week for my laptop. For the first couple of days the charger was working just fine, however after some days i noticed that it was not working properly. when i plugged it in to my laptop the LED light shows it was working but it was not charging my laptop even after plugging it in for the whole light. As i work from home i use my laptop everyday to do my tasks due to this issue i am unable to do so. I would like to request you to send me a new charger as a replacement as soon as possible so that i can continue my work assignments. I shall be very thankful to you and i look forward to hearing from you.

Yours sincerely

Avneet kaur

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

The letter successfully addresses all three bullet points required by the prompt. You clearly describe the problem with the charger, explain the impact on your work-from-home responsibilities, and state your desired outcome (a replacement). The tone is appropriate for a formal business letter. To reach a higher band, ensure that you expand slightly more on the impact of the problem; for example, mentioning specific deadlines or meetings missed would provide more depth and better fulfill the requirement to 'explain how this problem is affecting your work'. Overall, the response is relevant and covers all parts of the task effectively.

Coherence and Cohesion — Band 6.0

The letter follows a logical progression, moving from the introduction of the issue to the impact and finally the requested action. However, the response lacks paragraphing. In a formal letter, it is essential to separate the introduction, the body (problem and impact), and the conclusion into distinct paragraphs to improve readability. While you use some cohesive devices like 'however' and 'due to this issue', the flow is somewhat mechanical. Using a wider variety of linking words and clearly separating your ideas into paragraphs would significantly enhance the coherence of your writing.

Lexical Resource — Band 6.0

The vocabulary used is adequate for the task, allowing you to communicate your message clearly. You use functional phrases such as 'inform you about', 'working properly', and 'replacement'. However, the range is somewhat limited and repetitive. There are minor errors, such as 'whole light' instead of 'whole night', which suggests a lack of precision. To improve, try to incorporate more specific vocabulary related to technical equipment or business correspondence. For instance, instead of 'working just fine', you could use 'functioning correctly'. Expanding your range of collocations will help you achieve a higher score.

Grammatical Range and Accuracy — Band 6.0

The letter contains a mix of simple and complex sentence structures. While the meaning is generally clear, there are several grammatical errors. For example, you use 'i' instead of the capitalized 'I' throughout the text, and there are punctuation issues, such as missing commas after introductory phrases and before conjunctions. Additionally, 'around last week' is slightly unnatural; 'last week' is sufficient. While these errors do not impede communication, they are frequent enough to prevent a higher score. Focusing on consistent capitalization and sentence boundary punctuation will improve your accuracy significantly.

See this exact question answered at other band scores — the same prompt compared across bands.

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