Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-08-14

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

Hope this email finds you well ,

I am writing this email to inform you about the problem that I am facing to perform my job duties. My laptop is not working , and I tried to switch on, it may be lost the window screen.

I believe that last week I had numerous meetings and I was using laptop for straight 12 hours , which might one of the main reasons to lost window screen. Furthermore , the power outage was gone twice which might effect on my battery.

Having issues with my laptop, It would be really appreciate if company will order me new laptop so that I can perform my job effectively. I am also willing to return this laptop through canada post if you chose to repair this one.

Please let me know which option you would like to resolve this issue. Looking forward to hear back from you !

Best regards

Angelina

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

You have addressed all three bullet points required by the task: describing the problem, explaining the impact on your work, and stating your desired resolution. However, the description of the technical issue is somewhat vague and confusing, particularly the phrase 'lost the window screen'. While the purpose of the letter is clear, the development of your ideas could be more precise to ensure the reader fully understands the nature of the malfunction. The tone is generally appropriate for a formal business letter, though it could be slightly more professional in its phrasing.

Coherence and Cohesion — Band 6.0

The letter is organized into logical paragraphs, which helps the reader follow your points. You use some cohesive devices such as 'Furthermore' and 'In addition', though the flow between sentences is occasionally hindered by awkward phrasing. The transition between the description of the problem and the request for a solution is clear. However, the use of punctuation is inconsistent, particularly with spacing before commas and the use of exclamation marks, which detracts from the professional tone and overall cohesion of the letter.

Lexical Resource — Band 5.5

Your vocabulary is generally adequate for the task, allowing you to communicate your needs effectively. However, there are several instances of imprecise word choice and non-standard collocations, such as 'lost the window screen' and 'power outage was gone'. These errors occasionally make the meaning slightly opaque. To reach a higher band, you should focus on using more precise technical terminology and standard business collocations. The range of vocabulary is limited, relying on basic structures rather than more sophisticated or varied expressions.

Grammatical Range and Accuracy — Band 5.5

You demonstrate a mix of simple and complex sentence structures, but there are frequent grammatical errors throughout the text. Examples include 'I tried to switch on, it may be lost the window screen' (incorrect verb usage and tense) and 'It would be really appreciate' (should be 'appreciated'). Additionally, there are issues with subject-verb agreement and article usage. While these errors do not completely impede communication, they are frequent enough to be noticeable. Improving your control over verb tenses and passive voice constructions would significantly enhance the accuracy of your writing.

See this exact question answered at other band scores — the same prompt compared across bands.

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