Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-15

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear sir or madam,

The purpose behind to write this latter is to showcase my concern regarding a piece of equipment which is not working perfectlly since the last few days and that equipment is Internet router. Without internet, I am anable to you my working platform, attend meetings as well as connect with collauge regarding my office work.

I am an IT professional and i am woking from home so its very required to have good internet connection at home. I have to utilize company website for clock in and check my daily task. Moreover, we have daily huddle before we start our work in the morning which is held on zoom workplace.

Apartfrom this, I am a software dveloper which enforce me to work on different coding plateforms, and those all my responsibilities would be baseless without internet.

To help me out, I would please to the customer service of internet company to send someone from IT support team so he or she can solve this issue and I would get my internet access as soon as possible for my professional work.

your faithfull,

Dhruv kansara

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

You have successfully addressed all three bullet points in the prompt. You described the problem with the router, explained the impact on your work as a software developer, and clearly stated your request for a technician. The tone is appropriate for a formal letter. To reach a higher band, ensure that your ideas are fully developed; for instance, you could have specified how long the issue has persisted or provided a reference number for the equipment to make the request more realistic and professional.

Coherence and Cohesion — Band 6.5

The letter follows a logical structure with clear paragraphing. You use some cohesive devices such as 'Moreover' and 'Apart from this' to link your ideas. However, the flow is occasionally hindered by minor errors in sentence structure and punctuation. The transition between the description of the problem and the impact on your work is clear, but the overall progression could be smoother if you used a wider variety of linking words to connect your sentences more naturally.

Lexical Resource — Band 6.0

You have a sufficient range of vocabulary to convey your message clearly, such as 'IT professional' and 'customer service'. However, there are several spelling errors throughout the text, such as 'perfectlly', 'anable', 'collauge', 'woking', and 'dveloper'. These errors are noticeable and detract from the professional tone of the letter. To improve, focus on proofreading your work to catch these common spelling mistakes and try to incorporate more precise vocabulary related to technical support.

Grammatical Range and Accuracy — Band 5.5

You demonstrate an attempt to use complex sentence structures, but there are frequent grammatical errors that affect the accuracy of your writing. Examples include 'The purpose behind to write this latter' (incorrect preposition/infinitive usage), 'I am anable to you my working platform' (missing verb), and 'which enforce me to work' (subject-verb agreement). While the meaning remains clear, the frequency of these errors prevents a higher score. Focus on mastering basic sentence construction and subject-verb agreement to improve your accuracy.

See this exact question answered at other band scores — the same prompt compared across bands.

Browse more IELTS Writing model answers or get your own writing scored by the same AI examiner.