Band 7.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 7.0 · Cambridge IELTS 12 · 2026-08-17

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 7.0)

Dear Sir or Madam,

I hope this finds you well. I am writing this letter to express my concern about the washing machine that I bought last year; the brand of this machine is LG.

I have noticed that for the last 4 days, the machine's start button has not been working properly. Furthermore, the dryer takes around 2 hours to dry the clothes. Although I clean the dryer after each use, it has not been working efficiently.

This issue is affecting my life a lot, as I do not have enough time to wash clothes by hand, and I hired a maid with a high salary to wash my dirty clothes. Therefore, my budget may fluctuate at the end of this month.

I want to request that you please schedule an appointment with me to fix this issue. Either you can come to my house this evening or tomorrow morning. Please feel free to contact me at [redacted email] for further details.

Yours faithfully,

Harjinder kaur

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

You have addressed all three bullet points in the prompt: describing the problem, explaining the impact on your work, and stating the desired action. However, the task asks you to write about equipment used for your job, but you described a washing machine. While this is a minor logical inconsistency, it does not prevent you from fulfilling the requirements of the task. The tone is appropriate for a formal letter, and the purpose is clear throughout. To reach a higher band, ensure that the content aligns more closely with the specific scenario provided in the instructions.

Coherence and Cohesion — Band 7.0

The letter is logically organized with a clear introduction, body paragraphs, and a closing. You have used basic cohesive devices such as 'Furthermore', 'Although', and 'Therefore' to link your ideas. The paragraphing is appropriate, with each paragraph focusing on a specific aspect of the task. To improve, you could vary your cohesive devices further and ensure that the transition between the problem description and the impact on your work feels more fluid, rather than relying on standard connectors.

Lexical Resource — Band 6.5

You have used a sufficient range of vocabulary to convey your message clearly. Phrases like 'working properly', 'working efficiently', and 'fluctuate at the end of this month' are accurate and appropriate for the context. There are no significant spelling errors, and the word choice is generally precise. To achieve a higher band, try to incorporate more sophisticated or less common collocations, such as 'malfunctioning' instead of 'not working properly' or 'inconvenience' instead of 'issue'.

Grammatical Range and Accuracy — Band 7.0

You demonstrate a good control of grammar with a mix of simple and complex sentence structures. Most of your sentences are error-free, and your use of punctuation is generally correct. There are no major grammatical errors that impede communication. To improve, you could experiment with more complex sentence forms, such as using passive voice or conditional structures (e.g., 'If the issue is not resolved, I would appreciate a refund'). Overall, your grammatical accuracy is solid and supports clear communication.

See this exact question answered at other band scores — the same prompt compared across bands.

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