Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-18

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir/ Madam,

I hope you are doing well. I am writing this letter to express my dissatisfaction with the table that i bought from your shop last year.

Firstly, i use this table on a daily basis for my online work at home. Few days ago, i noticed that one leg of the table is almost broken and whenever i place my laptop on it then it starts shaking. In this way my personal stuff may fall on the floor and leads towards the damage of laptop or files.

Moreover, this problem irritates me a lot because whenever i try to focus on my work then the table starts shaking and i loose my concentration. Apart from it, i have to move my chair towards the bed and consume more time to fix the things at another place.

Furthermore, according to the policy of your company, i have two years of warranty for this equipment. Either you can fix this issue or you can replace it with the new one. I would really appreciate for this.

Hope to hearing from you soon.

Yours Sincerely,

Ravjot

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

The response successfully addresses all three bullet points of the prompt. You clearly described the problem with the table leg, explained the negative impact on your work productivity and concentration, and stated your expectation for a repair or replacement. The tone is appropriate for a formal letter of complaint. To reach a higher band, ensure that the development of ideas is slightly more sophisticated; for instance, you could provide more specific details about the type of work you do to further contextualize the inconvenience caused by the faulty equipment.

Coherence and Cohesion — Band 7.0

The letter is logically organized with a clear introduction, body paragraphs, and a closing. You use basic cohesive devices such as 'Firstly', 'Moreover', and 'Furthermore' to transition between ideas. While these are effective, the flow is somewhat mechanical. To improve, try to vary your linking words and ensure that the progression between sentences feels more natural. Paragraphing is used appropriately to separate the problem, the impact, and the proposed solution, which helps the reader follow your argument easily.

Lexical Resource — Band 6.0

You demonstrate an adequate range of vocabulary for the task, such as 'dissatisfaction', 'daily basis', and 'warranty'. However, there are some minor inaccuracies and informal phrasing, such as 'fix the things' and 'loose my concentration' (the correct spelling is 'lose'). To achieve a higher band, aim for more precise collocations and avoid repetitive structures. Using more varied and sophisticated vocabulary would help convey your message with greater impact and professionalism.

Grammatical Range and Accuracy — Band 6.0

The letter contains a mix of simple and complex sentence structures. While the meaning is always clear, there are several grammatical errors, such as the failure to capitalize the pronoun 'I' throughout the text, and minor issues with article usage (e.g., 'the new one' vs 'a new one'). Additionally, 'Hope to hearing from you' should be 'I hope to hear from you'. These errors do not impede communication, but they do indicate a need for more careful proofreading to ensure consistent accuracy in basic grammar and punctuation.

See this exact question answered at other band scores — the same prompt compared across bands.

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