Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-08-18

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am writing this letter to complain about the new generation printer that bought last week on the preference of one of your senior employee.

Actually, the printer is not working properly it may have some glitches or few sensory problems. Sometimes, it print more than the required photocopies and the major issue is with the paper tray in which paper stuck more oftenly then the requirement. It also leaves ink stains make the words quality too inferior. it also make very cringy sound while printing.

As , An Accountant my job is to print lost of documents in order to file the taxes for people and manage financial bases. I am unable to meet my employment goals. It have a bad impact on my reputation and is causing me lose.

I request you to initiate the return for this non-refundable item or replace it with some previous generations. Looking forward to hearing from you guys.

Your's Faithfully

Arshdeep Singh

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

You have addressed all three bullet points of the task: describing the problem, explaining the impact on your work, and stating your desired outcome. The tone is generally appropriate for a formal letter of complaint. However, the development of ideas is somewhat limited. For instance, while you mention the printer has 'glitches' and 'sensory problems,' these descriptions are vague. To improve, provide more specific details about the nature of the malfunctions. Additionally, the request for a return or replacement is clear, but the letter could be improved by including a reference number or purchase date to make the request more professional and actionable.

Coherence and Cohesion — Band 6.0

The letter is organized into logical paragraphs, which helps the reader follow your argument. You use basic cohesive devices such as 'Actually' and 'As,' though these are sometimes used awkwardly. The transition between the problem description and the impact on your work is clear. However, the flow is occasionally interrupted by grammatical errors and awkward phrasing, such as 'in which paper stuck more oftenly then the requirement.' To reach a higher band, focus on using a wider variety of linking words and ensuring that referencing (e.g., 'it,' 'this') is precise and unambiguous throughout the text.

Lexical Resource — Band 5.5

You demonstrate an adequate range of vocabulary for the task, using terms like 'accountant,' 'financial bases,' and 'non-refundable.' However, there are several instances of imprecise word choice and non-standard collocations, such as 'cringy sound' (which is informal/slang), 'more oftenly' (incorrect adverb formation), and 'causing me lose' (should be 'causing me losses'). Spelling errors like 'lost' instead of 'lots' also occur. To improve, focus on learning common collocations related to business and equipment, and ensure you are using the correct word forms (e.g., nouns vs. verbs).

Grammatical Range and Accuracy — Band 5.5

You attempt a mix of simple and complex sentence structures, but there are frequent errors in grammar and punctuation that occasionally impede clarity. Examples include 'printer that bought' (missing subject 'I'), 'it print' (subject-verb agreement error), and 'it also make' (subject-verb agreement). Punctuation is also inconsistent, particularly with capitalization and comma usage. While the meaning is generally understandable, the high frequency of these errors prevents a higher score. Focus on subject-verb agreement, correct verb tenses, and proofreading for basic grammatical slips to improve your accuracy.

See this exact question answered at other band scores — the same prompt compared across bands.

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