Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-08-28

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear sir or Madam,

I am writing this letter to inform you about the issue which I am facing while working at home. The keyboard which is provided by company it is not working properly. Some of the keys are hard to press as well.

Furthermore, It is affecting my work for example, when I am typing something I need to check it twice because sometimes if I press the key still it doesn't type anything then i need to do it again. Moreover, The lighting inside the keys start to blink a lot because of some technical issue so I get distracted too.

I would like to make one request to the company that if they can arrange a new keyboard or if they can fix it that would be appreciate. If company doesn't provide these kind of services so I can buy a new one and i shall add the receipt of that into company expenditure.

I hope you will find solution of this problem as soon as possible.

Yours faithfully,

Vipal Patel.

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

The response successfully addresses all three bullet points of the prompt. You clearly describe the technical issues with the keyboard, explain the negative impact on your work efficiency and focus, and provide a clear request for a resolution. The tone is appropriate for a formal letter. To reach a higher band, ensure that your ideas are slightly more developed; for instance, you could elaborate on the specific nature of your work to make the impact of the equipment failure more vivid. Overall, the task is fully addressed in a professional manner.

Coherence and Cohesion — Band 6.5

The letter is logically organized with a clear introduction, body paragraphs, and a closing. You use basic cohesive devices such as 'Furthermore', 'Moreover', and 'for example' to link your ideas. However, the flow is occasionally slightly mechanical. To improve, try to vary your transition words and ensure that the relationship between sentences is more fluid. For example, the transition between the description of the problem and its impact could be smoother. Paragraphing is used correctly, which helps the reader follow your argument easily.

Lexical Resource — Band 6.0

You demonstrate an adequate range of vocabulary for this task, using terms like 'expenditure', 'technical issue', and 'distracted'. However, there are some minor inaccuracies in word choice and collocation, such as 'if they can arrange a new keyboard... that would be appreciate' (should be 'appreciated') and 'provide these kind of services' (should be 'this kind of service'). While these errors do not impede communication, they limit the score. To improve, focus on using more precise collocations and ensuring grammatical agreement in your word choices.

Grammatical Range and Accuracy — Band 6.0

The response uses a mix of simple and complex sentence structures. There are several grammatical errors, such as 'The keyboard which is provided by company it is not working' (redundant 'it'), 'if I press the key still it doesn't type' (awkward phrasing), and 'I hope you will find solution' (missing article 'a'). Punctuation is generally acceptable, though some sentence boundaries are slightly blurred. To achieve a higher band, focus on reducing these frequent minor errors and ensuring that your complex sentences are constructed with greater accuracy and fewer redundant pronouns.

See this exact question answered at other band scores — the same prompt compared across bands.

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