Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-09-03

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Madam,

I am writing regarding the equipment that is supplied by your company. As I worked as a cleaner in home. And I use vacuum for cleaning the whole house. From past two days, I am noticing that whenever I use it, it make unnecessary noises and sometimes stops working in between.

I am not use of using broom to clean the floors. Because I do not have enough time as I have to clean other things also. It is continuously affecting my work because it consumes more amount if time rather than before. I am facing problem of time due to that I usually got late to go for my home back.

I am not properly sure that in which part the problem is. I just want you to please come and check the working of vacuum machine if possible. Or if you could please replace it because it had its guarantee that I have already checked.

I am looking forward for your answer.

Yours faithfully,

Avneet Kaur Sidhu

AI examiner evaluation

Task Achievement / Task Response — Band 6.5

You have addressed all three bullet points required by the task: describing the problem, explaining the impact on your work, and stating your desired outcome. The tone is appropriate for a formal letter of complaint. However, the development of ideas is somewhat limited. For instance, the explanation of how the problem affects your work could be more detailed to better convey the urgency of the situation. While the task requirements are met, the response would benefit from more precise language regarding the specific nature of the equipment's malfunction to ensure the recipient can better assist you.

Coherence and Cohesion — Band 6.0

The letter follows a logical structure with a clear opening and closing. Paragraphing is used to separate the introduction, the problem description, and the request for action. However, the use of cohesive devices is somewhat basic and occasionally repetitive. For example, the transition between sentences could be improved by using a wider variety of linking words (e.g., 'consequently', 'furthermore', 'therefore') rather than relying on simple conjunctions. Additionally, some sentences are fragmented, such as 'As I worked as a cleaner in home. And I use vacuum...', which disrupts the flow of information.

Lexical Resource — Band 6.0

The vocabulary is generally adequate for the task, allowing you to communicate your message clearly. You use some relevant terms like 'guarantee' and 'equipment'. However, there are several instances of awkward phrasing and word choice, such as 'I am not use of using broom' and 'I usually got late to go for my home back'. These errors indicate a limited range of vocabulary and some difficulty with natural collocations. To reach a higher band, you should aim to use more precise and varied vocabulary to describe the technical issues and the professional impact.

Grammatical Range and Accuracy — Band 5.5

You demonstrate a mix of simple and complex sentence structures, but there are frequent grammatical errors that occasionally hinder the flow. Issues include incorrect verb tenses (e.g., 'As I worked' instead of 'As I work'), article usage ('in home' instead of 'at home'), and sentence fragments. While these errors do not completely impede communication, they are persistent throughout the text. To improve, focus on subject-verb agreement and the correct use of prepositions. Increasing your control over basic sentence construction will help ensure your writing is more accurate and professional.

See this exact question answered at other band scores — the same prompt compared across bands.

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