Band 5.0 IELTS Writing Task 1 Model Answer
Overall Band Score: 5.0 · Cambridge IELTS 12 · 2026-09-11
IELTS Writing Task 1 question
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
- describe the problem with the equipment
- explain how this problem is affecting your work
- say what you want the shop or company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Student answer (Band 5.0)
Dear Sir,
I am wrtring this email to discuss a problem with a piece of equipment that I use fo my job.
Frirstly, we should consider the importance of company which supplied the equipment, which will contribute to the overall efficiency and well-being of the operation.
Also, if we take into the account the likelihood of having a problem with a piece of equipment that I use for my job, it is expected to have a threefold effect for several reasons, including describing the problem with equipment, explaining how this problem is affecting my work, and saying what I want the shop or company to do.
Furthermore, this problem is affecting my work should not be neglected as they can increase the chance of success, quality of life, effectiveness, and a positive environment.
I hope to hear from you soon.
Kiind regards,
Alexa
AI examiner evaluation
| Criterion | Band |
|---|---|
| Task Achievement / Task Response | 4.0 |
| Coherence and Cohesion | 5.0 |
| Lexical Resource | 5.0 |
| Grammatical Range and Accuracy | 5.0 |
| Overall | 5.0 |
Task Achievement / Task Response — Band 4.0
The response fails to address the core requirements of the task. While the prompt asks for a specific description of a faulty piece of equipment, an explanation of how it impacts work, and a request for action, the student provides generic, abstract statements instead. For example, the text mentions 'the importance of company' and 'the likelihood of having a problem' rather than identifying a specific item (e.g., a broken printer) or a concrete issue. The content is largely irrelevant to the scenario provided, and the letter does not function as a formal complaint. Additionally, the response is under the 150-word minimum, which further impacts the score.
Coherence and Cohesion — Band 5.0
The letter lacks logical progression. While there are some cohesive devices used, such as 'Firstly', 'Also', and 'Furthermore', they are used to connect ideas that are not relevant to the task. The paragraphing is present, but the internal structure of the paragraphs is confusing because the ideas do not flow naturally or logically from one to the next. The response reads more like a collection of disjointed, abstract sentences rather than a coherent letter. The lack of a clear purpose makes the overall arrangement difficult to follow.
Lexical Resource — Band 5.0
The vocabulary is repetitive and lacks the specific terminology required for a formal business letter. The student uses generic phrases like 'piece of equipment' and 'positive environment' which do not demonstrate the ability to describe a technical problem or a professional situation. There are also several spelling errors, such as 'wrtring', 'Frirstly', and 'Kiind', which suggest a lack of attention to detail. The range of vocabulary is very limited and does not allow for the precision needed to communicate the nature of the complaint effectively.
Grammatical Range and Accuracy — Band 5.0
The grammar is generally simple, and there are frequent errors that hinder clarity. For instance, 'I am wrtring this email to discuss a problem with a piece of equipment that I use fo my job' contains a spelling error and a slightly awkward structure. The sentence 'this problem is affecting my work should not be neglected' is grammatically incorrect as it lacks a proper subject-verb relationship. While the student attempts some complex sentence structures, they are often faulty and result in confusing meaning. Punctuation is mostly functional, but the overall control of grammar is weak.
See this exact question answered at other band scores — the same prompt compared across bands.
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