Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-09-16

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir,

I hope you are doing well. The reason I am writing this letter to you is to discuss an equipment issue.

I have been using my laptop with a mouse for 8 months, these equipments are provided by the human resources department in our company.

Currently I am working on a new project and the deadline is in two weeks. Although I am working on this project since August, I have to finish few final tweaks before deadline.

I have been noticing for last 2 days mouse is not working properly, I have tried different connections but it has been taking a lot of my time and project deadline is near.

I would appreciate it, if you could send me a replacement for this equipment or reimburse me for a new piece.

I will appreciate it, if you could prioritize this matter and update me at your earliest convenience.

Thank you.

Best Regards

Nishat

AI examiner evaluation

Task Achievement / Task Response — Band 7.0

The response successfully covers all three bullet points required by the task prompt. You clearly described the problem by stating that the mouse is not working properly and that you have tried different connections. You explained the impact on your work by noting that you are working on a new project with a fast-approaching deadline in two weeks, and troubleshooting is consuming a lot of your time. Finally, you stated what you want the company to do by asking for a replacement or reimbursement. The tone is appropriate for a formal business communication, and all required information is present and easy to follow. Therefore, this fulfills the Band 7 requirements for Task Achievement.

Coherence and Cohesion — Band 6.0

The letter maintains a clear logical organisation and progression throughout. You begin with an appropriate opening, state your purpose, elaborate on the problem, explain the consequences, and conclude with a clear call to action. Cohesive devices are used adequately, such as 'Although' and 'I would appreciate it, if you could', though paragraphing could be slightly more structured with distinct paragraphs for the problem, its impact, and the requested solution. Referencing is mostly clear, though some transitional links could be smoother. This aligns well with the Band 6.0 descriptors.

Lexical Resource — Band 6.0

The vocabulary used is adequate for the task. You successfully employed functional terms related to work and equipment, such as 'deadline', 'human resources department', 'replacement', and 'reimburse'. However, the range of vocabulary is somewhat limited, and there is reliance on simpler descriptive words like 'discuss an equipment issue' and 'few final tweaks'. There are minor issues with word choice and collocation, such as using 'equipments' (an uncountable noun in this context). The lexical range is sufficient to communicate your message clearly, fitting a Band 6.0 profile.

Grammatical Range and Accuracy — Band 6.0

You demonstrated a mix of simple and complex sentence forms, such as conditional structures ('I would appreciate it, if you could...') and concessive clauses ('Although I am working on this project since August...'). However, there are notable grammatical errors and tense inaccuracies. For instance, 'Although I am working on this project since August' should use the present perfect continuous tense ('have been working'). Additionally, there is a comma splice ('I have been noticing for last 2 days mouse is not working properly, I have tried...'). These errors are frequent enough to prevent a higher band, but they do not impede overall communication, placing this at Band 6.0.

See this exact question answered at other band scores — the same prompt compared across bands.

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