Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-09-21

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am writing this letter to complain about a problem with a piece of equipment that I purchase from your shop for my daily use.

I bought a laptop from your shop about one month ago because I started work from home and also for my daily routine.now it has a serious problems it start blinking.Sometime Its screen turn off and it become very slow. Secondly its battery health goes down just in one month and it could not stands for one hour.

Firstly with the battery issue I always take the battery charger with me.Sometime I am working on the site and there is not charging socket available then it shutdown.Secondly it got hang these problem are affecting my work because I often have to restart the laptop and cannot complete my work on time

I am very thankful if you could arrange someone how do inspection as do as it fast. If the problem is not solved so I would ask you to replace the equipment with new one.

I hope that this issue can we solved quickly.

Yours sincerly

Gurvinder

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

The candidate successfully covers all three bullet points required by the task instructions. The problem is clearly described, including the blinking screen, slowness, and poor battery health. The impact on work is explained through difficulties working off-site and the need to constantly restart the machine. Finally, the required actions—an inspection or a replacement—are explicitly stated. The tone is appropriate for a formal complaint letter. The ideas are relevant and fully developed, satisfying the requirements for Band 6.5 to 7.0. However, the development is slightly repetitive in the third paragraph regarding the battery and charging issues, keeping it firmly at a Band 6.0 level for Task Achievement.

Coherence and Cohesion — Band 6.0

The letter maintains a coherent overall arrangement with a clear purpose established in the opening sentence. Paragraphing is used to separate the introduction, the problem details, the impact on work, and the requested actions, although some paragraphs are quite short. Cohesive devices such as 'Firstly', 'Secondly', and 'If' are used to signal logical relationships, though referencing and transitions can be a bit mechanical ('with the battery issue I always take...'). Logical progression is occasionally disrupted by overlapping ideas between the second and third paragraphs. Overall, the organization is sufficient for a Band 6.

Lexical Resource — Band 6.0

The candidate demonstrates an adequate vocabulary range for the task, successfully communicating everyday technical problems (e.g., 'blinking', 'battery health', 'restart'). However, there are notable word choice and collocation errors, such as 'purchase' instead of 'purchased', 'it got hang' instead of 'it freezes' or 'it crashes', and 'how do inspection' instead of 'to conduct an inspection'. Spelling errors such as 'sincerly' and minor issues with word forms prevent the lexical score from reaching higher bands. The vocabulary is minimally adequate to convey the message, fitting the Band 5.5 to 6.0 descriptors.

Grammatical Range and Accuracy — Band 5.5

The writer attempts a mix of simple and complex sentence forms, utilizing conditional clauses ('If the problem is not solved so I would ask...') and relative structures. However, there is a high frequency of grammatical errors, including tense inconsistencies ('that I purchase' instead of 'purchased'), missing punctuation, run-on sentences ('now it has a serious problems it start blinking'), and incorrect prepositions or articles. Punctuation errors, such as missing capital letters at the start of sentences ('now it has', 'Sometime Its screen'), are noticeable. While communication is not severely impeded, the density of errors keeps the performance at a Band 5.5.

See this exact question answered at other band scores — the same prompt compared across bands.

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