Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-09-22

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Mr Thompson,

I am writing to bring an issue to your notice regarding an equipment called keyboard which i ordered from your shop 2 weeks back. The foremost issue is that its bluetooth is not working. As i have to work on my tablet while using that. Although i can type by touch keyboard, that keyboard is still needed to work efficiently.

I am currently working online by using my tablet which require typing for about 4-6 hours straight. Unavailability of a physical keyboard is drastically affecting my work. Furthermore, It is my solo source of earning money; therefore, I will not be able to perform efficiently leading to problems with finances.

Now, what i am expecting you to do is to replace it with an efficient one. Nevertheless, be sure that the bluetooth of that one is working properly. Please return this one because there is still 1.5 month warrently is remaining for this product.

I shall be very grateful to you.

Yours truly,

Zobia Qadeer

AI examiner evaluation

Task Achievement / Task Response — Band 6.0

The student has successfully addressed all three bullet points required in the task instructions. The letter begins by describing the problem with the equipment, noting that the Bluetooth functionality of the ordered keyboard is not working ("its bluetooth is not working"). Next, the student explains the impact on their work, stating that they rely on the tablet for 4-6 hours straight and that the lack of a physical keyboard affects their efficiency and financial stability as a freelancer. Finally, the response clearly states what action is expected from the company, requesting a replacement and the application of the remaining warranty ("replace it with an efficient one... there is still 1.5 month warrently is remaining"). Although the salutation used ("Dear Mr Thompson") deviates slightly from the prompt's instruction to begin with "Dear Sir or Madam", the task purpose is fully achieved, earning a solid Band 6.5.

Coherence and Cohesion — Band 6.0

The letter maintains a coherent overall arrangement with clear paragraphing, following a logical progression from describing the issue to explaining its impact and finally stating the desired solution. Cohesive devices are used adequately to connect ideas, such as "Although", "Furthermore", and "therefore". However, there are some mechanical or awkward transitions, and the referencing is occasionally loose, as seen in the phrasing "that keyboard is still needed" and "replace it with an efficient one". Paragraph divisions are logical, with each of the three body paragraphs serving a distinct communicative function corresponding to the prompt's bullet points. Overall, cohesion is functional though somewhat repetitive in its referencing, which aligns well with the requirements for a Band 6.0.

Lexical Resource — Band 6.0

The student demonstrates an adequate vocabulary range for the task, attempting less common items and specific work-related terms such as "efficiently", "unavailability", and "solo source of earning money". However, there are notable limitations and word-choice errors, including spelling mistakes like "warrently" and grammatical slips with articles and prepositions, such as referring to "an equipment called keyboard" instead of "a piece of equipment called a keyboard". While the vocabulary is sufficient to convey the intended meaning and allows the reader to understand the problem without significant difficulty, the presence of these lexical inaccuracies prevents the response from achieving a higher band, placing it firmly at Band 6.0.

Grammatical Range and Accuracy — Band 6.0

The writer employs a mix of simple and complex sentence forms, demonstrating attempts at subordination and relative clauses, such as "As i have to work on my tablet while using that" and "which require typing for about 4-6 hours straight". There are, however, several grammatical errors throughout the text, including subject-verb agreement issues ("tablet which require"), lowercase capitalization of the pronoun "i", and awkward phrasing. Despite these errors in grammar and punctuation, they rarely impede communication, and the meaning of the letter remains clear to the reader. These features reflect the standard descriptors for Band 6.0.

See this exact question answered at other band scores — the same prompt compared across bands.

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