Band 6.0 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.0 · Cambridge IELTS 12 · 2026-10-06

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.0)

Dear Sir,

I am Ritika Sajedah. I am recent buyer of laptop from your branch in city center. I am writing this letter to inform you about the dissatisfaction that occured while using this newly purched laptop from your shop.

Yesterday, when I was working on an important project of my company, which can help me to get promotion in my possition in firm. The laptop suddenly stopped working and showing black screen, even after starting twice. Moreover, the bettery capacity was not sufficiant, even i had charged fully, it displaying law bettrey.

However, this situation occured many time, which halted me to finish my essential project and contributed in time delying. Due to this, I was unable to submit it before deadline.

My electric device is under 2 years of the warranty.I would be grateful, if you could send the technician to inspect my laptop. If by any chance, if it is not in condition to repair it. I want to apply for replacement of electrical devise.

I hope you will look into this matter promptly in your convineancy. I am looking forward to hear a positive response from you.

Your Faithfully,

Ritika Sajedah.

AI examiner evaluation

Task Achievement / Task Response: Band 6.5

The response successfully covers all three parts of the prompt, earning a score that reflects a solid overall attempt. You clearly described the problem by stating that the laptop suddenly displayed a black screen and a low battery warning. You also explained how this affected your work, noting that it halted your progress and caused you to miss your project deadline. Finally, you stated what you wanted the company to do, requesting a technician or a replacement. However, some ideas show features of higher bands while others remain slightly limited and under-developed. For instance, the explanation of the impact on your work could be expanded with more specific details about the project. To reach the next level, ensure that every bullet point is explored thoroughly with extended, fully supported ideas rather than brief statements.

Coherence and Cohesion: Band 6.0

The letter maintains a coherent overall arrangement with a recognisable beginning and end, and the paragraphs are generally organised around clear topics. You used some cohesive devices such as 'Moreover', 'However', and 'Due to this' to connect your ideas. However, cohesion is at times mechanical or slightly faulty, and referencing is not always completely clear. For example, the transition between discussing the battery issue and the time delay feels a bit abrupt. To improve your score in this area, you should work on using a wider variety of cohesive links more naturally, ensuring that your sentences flow smoothly from one to the next without interrupting the logical progression of the letter.

Lexical Resource: Band 5.5

Your vocabulary is adequate for the task, providing enough terms to communicate your core message about the broken laptop and warranty. You attempted some less common vocabulary such as 'dissatisfaction', 'inspection', and 'replacement'. However, there are noticeable lexical errors, particularly with word choice, word form, and spelling, such as 'purched' instead of purchased, 'betery' and 'bettrey' instead of battery, 'sufficiant' instead of sufficient, 'delying' instead of delaying, and 'devise' instead of device. These errors show an attempt to use a broader lexicon, but spelling slips and inaccurate word forms prevent you from achieving a higher band. To advance, focus on mastering the correct spelling of common functional words and refining your word choice for greater precision.

Grammatical Range and Accuracy: Band 5.5

You demonstrated a mix of simple and complex sentence forms throughout the letter, such as conditional structures and relative clauses. There are some errors in grammar and punctuation, but they rarely impede communication. Examples of grammatical slips include 'I am recent buyer' missing the article 'a', 'showing black screen' instead of 'showing a black screen', 'even i had charged fully' with pronoun capitalization and word order issues, and 'this situation occured many time' with a pluralization error. Additionally, fragments like 'If by any chance, if it is not in condition to repair it.' disrupt sentence flow. To reach the next band, you need to produce more error-free sentences, improve your control over articles and prepositions, and avoid sentence fragments.

See this exact question answered at other band scores. The same prompt compared across bands.

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