Band 6.5 IELTS Writing Task 1 Model Answer

Overall Band Score: 6.5 · Cambridge IELTS 12 · 2026-10-17

IELTS Writing Task 1 question

You work at home and have a problem with a piece of equipment that you use for your job.

Write a letter to the shop or company which supplied the equipment. In your letter

• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Student answer (Band 6.5)

Dear Sir/Madam,

I am writing to bring to your attention that the lenovo laptop which I bought from you last month is making trouble to me. I am using it for professional purpose, as I have to attend a meeting on daily basis and I noticed that it's camera is not working.

I have to attend a meeting via video call therefore working camera is the most important factor. Some of my colleague complains that they were unable to see me on call due to the issue of my laptop's camera.

Due to this issue I am not able to accomplish my job. Resultantly, all my work is getting delayed. Even my manager ask my to quite if I do not complete all the given work to me.

I would send you the laptop in express parcel service so, you could get it on next day. It is still in warrantee therefore I wants you to solve this problem as soon as possible.

Looking forward to hearing from you at your ealiest convenient.\

Kind Regard,

Mohammed Shaikh

AI examiner evaluation

Task Achievement / Task Response: Band 7.0

You address all three points in the task: you identify the laptop’s faulty camera, explain that colleagues cannot see you during video meetings and that work is delayed, and request a repair under warranty. The purpose is clear from the opening, and the consequences—including your manager’s response—extend the explanation of the impact. The request to send the laptop by express parcel is also relevant, although it would be clearer to ask directly whether the company can repair or replace it and to confirm the return arrangements. Overall, the key ideas are relevant and supported, but a more precise, fully developed solution request would make the letter more complete and effective.

Coherence and Cohesion: Band 7.0

The letter follows a clear progression: it introduces the fault, explains its effect on meetings and work, and then states what you plan to do and want the company to do. Paragraphing helps distinguish these stages, and links such as “therefore” and “Due to this issue” make the cause-and-effect relationships easy to follow. The sequence is generally logical, though some transitions feel abrupt—for example, the manager’s threat is followed immediately by the parcel arrangement. A clearer link between the work consequences and your request would improve the flow. The closing is appropriate in purpose, but the sign-off could be presented more conventionally and consistently.

Lexical Resource: Band 5.5

You use enough task-related vocabulary to communicate the situation, including “video call,” “professional purpose,” “delayed,” “express parcel service,” and “warranty.” However, several word choices and collocations are noticeably unnatural or inaccurate, such as “making trouble to me,” “working camera,” and “accomplish my job.” Spelling errors in “ealiest” and “warrantee” also reduce accuracy. These choices do not prevent the reader from understanding the main message, but they limit precision and naturalness. Aim to use standard phrases for reporting faults and describing work impact, and check spelling carefully. More accurate collocations would make the letter sound more professional.

Grammatical Range and Accuracy: Band 5.5

You attempt both simple and more complex sentences, including a reason clause with “as” and a result statement beginning “Due to this issue.” The overall meaning remains understandable, but errors in verb forms, agreement, articles, and sentence construction are frequent enough to affect accuracy. Examples include “Some of my colleague complains,” “my manager ask my,” and “I wants you”; these need plural or correctly inflected forms. There are also problems with possessives and punctuation, such as “it's camera” and the comma before “so.” Review subject–verb agreement, pronouns, and sentence boundaries, then proofread each sentence. Greater control of these basics would make your varied sentence attempts clearer.

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